Configure Ad Hoc Approvals -Change Management

prasad8
Giga Expert

Hi

i have requirement  

As the Change Management Process Owner, I need a way to allow ad-hoc approvals to be added on the fly by Change implementers (ITIL users) so that approvals which cannot be automatically identified at time of raising can be manually added before the Change moves into Scheduled state.
(For all change types)

Help me on this requirement

3 REPLIES 3

Community Alums
Not applicable

HI Prasad,

Refer to this thread for the logic:

https://community.servicenow.com/community?id=community_question&sys_id=fe161906db3a6450679499ead396...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Is there any more info about this anywhere @Sandeep Dutta since your link is not working..

Hi Sandeep Dutta 

Can you please provide other link

The link which you have provided is not working