Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401

Lucky13
Tera Expert

‎07-12-2020 10:07 PM

Configuring Instance Connection for vRealize Operations with this error: Connection test failed: vRealizeJSv1 Connector Test Connection response code: 401 

 

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rewanthrr
Tera Expert
In response to Rahul Priyadars

‎10-27-2020 10:59 AM

Hi Rahul,

Yes, from MID server we are able to access vROps console.

Have you successfully implemented ServiceNow vROPS integration using OOB connector?

 

What is the version of vROps? we are trying to integrate with vROps 8.1.

 

Thanks,

RRR

Rahul Priyadars
Giga Sage
Giga Sage
In response to rewanthrr

‎10-28-2020 12:31 AM

Do you have the correct credentials to execute the REST message test defined?

Regards

RP

rewanthrr
Tera Expert
In response to Rahul Priyadars

‎01-05-2021 03:51 PM

Hi Rahul,

 

Yes, I do have correct credentials.

 

Thanks,

Rewanth

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Mark Bowen
Tera Contributor

‎12-17-2020 12:02 PM

I am having the same issue. I can log into the vRealize Operations Manager with the credentials, but cannot get the connector to connect. Has anyone gotten it working? Also on 8.1

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Lucky13
Tera Expert

‎01-05-2021 09:59 PM

I am not using this forum anymore, is useless. A lot of people that do not know about the Tool keep posting trash here, to make you waste your time for nothing. You can see in this thread a lot of examples of what I am saying here. The issue is about basic authentication, you need to configure vRops to accept that.

 

https://kb.vmware.com/s/article/77271 

 

It will fix the problem and no, you don't need mark as resolved because I am here to help and I hope the others too. I am sorry to say that, but really, I am really upset about waste of time here, people are here begging to mark theirs answers as resolved ...