Copy and Paste attachments

juliochacon23
Tera Expert

Hi, I am creating a record producer for incident creation.   I wanted to find out if there is a way to allow someone to submit screenshots by copy and paste instead of attaching a file.   What kind of variable is needed for this?

Thanks

-Julio

1 ACCEPTED SOLUTION

bernyalvarado
Mega Sage

Hi Julio, I believe that the closest that ServiceNow has to your requirement is to have an HTML file on the one you can add images from a file.



I totally agree that that an inline copy/paste will be a nice customization to implement.



Thanks,


Berny


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This can be closed.   Thanks


Awesome! Would you mind marking one of the responses as correct so that we close the thread?



Thanks,


Berny


lasse3
Mega Guru

With the new Service Portal there is also an alternative way to achieve this.



How to support copy / paste of pictures on Service Portal



/Lasse