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Model ID got updated after ServiceNow discovery

Hello friends, I am working on IP Switch discovery. After last weeks discovery, it is observed that the model ID of a few CI's is changed to another mode ID (It is not the completely different model but another model from same manufacturer). SNMP OID...

Asmita7 by Tera Expert
  • 616 Views
  • 2 replies
  • 0 helpfuls

Not getting Discovery schedules in Home application

Hi Community, I am having challenges while implementing discovery where I am encounter with one issue as I am unable to see the discovery schedules in my Home module of Discovery application. Although, when I am scheduling the discovery schedule from...

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Rohittomar1 by Tera Contributor
  • 421 Views
  • 1 replies
  • 0 helpfuls

Resolved! What is a MID Server Certificate?

We want to install a MID Server on both Windows Server OS and Linux Server OS. It is necessary to add a certificate to the MID Server. 【Question】Is an SSL certificate sufficient for the MID Server? https://docs.servicenow.com/ja-JP/bundle/xanadu-serv...

SolarWind Bi-Directional

Hi All, I am trying to enable the Bi-directional functionality in SolarWinds, but it is not working.Steps followed:1- Tick the check box of Bi-directional on both instance as well as definition.2- Choose task on the alert field identifier on definiti...

Windows server discovery issue

I'm discovering the windows server, but found the serials number are coming with extra value into it.For ex - Expected value - INR199SComing value - INR199S.RTIDJDDJSJD234DI have checked the pattern script but couldn't find anything there that shows ...

Anmol8 by Mega Guru
  • 760 Views
  • 4 replies
  • 0 helpfuls

Run SSH command in flow designer

Hello,I have a flow that is creating multiple tasks, including one related to UNIX accounts. Currently, all tasks are being generated, but the requirement is that the UNIX task should only be created for users who have a UNIX account. If the user doe...

zee15 by Tera Contributor
  • 1455 Views
  • 2 replies
  • 0 helpfuls

Installed Software Turn Off - Discovery

Hi All, We have turned off Installed Software Discovery from Configuration console for both Unix / Windows Class.But still, we can see data from ServiceNow Discovery source in Installed Software Table [cmdb_sam_sw_install]As the Display name has SQL ...

discovery of single virtual machines

Hello Community, I have a requirement to discover the virtual machines without hitting the discovery on whole V center as hitting discovery on whole v center discovers all of the components which is not suitable for our purpose as it would take a lar...

How to parse XML file in service mapping pattern

I have below xml file to parse with xml parsing operation in service mapping pattern. Can anyone help me to parse this? <?xml version="1.0" encoding="utf-8"?><configuration><configSections><section name="log4net" type="log4net.Config.Log4NetConfigura...

NeenaP by Tera Contributor
  • 436 Views
  • 2 replies
  • 0 helpfuls