Create Tag based maps using script or ETL

[Prabhjyot Sing1]

Hi,

I have a requirement to create tag-based maps from the tags coming from an integration

I want to automate the process by creating the maps from ETL.

Does anyone have any reference on how can I create a tag-based map from a script or from ETL.

Regards,

Prabhjyot Singh 

[Abbas_5]

Hi @Prabhjyot Sing1,

For a similar kind of issue, please refer to the link below;

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/configuration-m...

If it is helpful, please hit the thumbs up icon and mark correct in future by referring to this solution it will helpful to them.

Thanks & Regards,

Abbas Shaik

[SK Chand Basha]

Hi @Prabhjyot Sing1 

If tags coming from integration those sits in cmdb_key_value table, based upon the tags create tag categories link it to tag based service family, to complete the tag based map with out manual intervention create a flow to trigger the schedules jobs 

1. Trigger update candidates schedule job

2. Create a custome schedule for choose the candidate / Map selected

3. Create a schedule for Schedule for Capitalise the Name of map

4. Trigger Recaculate service schedule. 

How to run schedules from flow ? 

Need to create a custom action to trigger job

https://youtu.be/1fjfdOfjXO0?si=Vd7GxX1fJmm_Hfzz

Mark it help and accept solution!! If this helps you to understand.