Datasource histories table is not populated

[Dat Nguyen 98]

Hello everyone,

I am currently using Service Graph Connectors (SG-TenableForAssets, SG-Azure, SG-GCP, SG-Intune, SG-AWS) and Cloud Discovery(OCI) to populate the CMDB. However, I am encountering an issue with the Reconciliation Definitions.

I understand that the Reconciliation Definitions function correctly when the cmdb_datasource_last_update table is properly populated.

However, except for SG-TenableForAssets and ServiceNow(OCI), the cmdb_datasource_last_update table is not being populated for the other data sources (SG-Azure, SG-GCP, SG-Intune, and SG-AWS). As a result, the precedence and reconciliation rules are not working as expected.

Does anyone know why this is happening and how to resolve it?

[SK Chand Basha]

Hi @Dat Nguyen 98 

Can you confirm which source have given high priority.

[Nguyen Dat]

Hi @SK Chand Basha ,

The sources SG-Azure, SG-GCP, SG-Intune, and SG-AWS have a higher priority than SG-TenableForAssets.

[SK Chand Basha]

Hi @Nguyen Dat 

Do we get same data from the all the sources?

[Nguyen Dat]

Hi @SK Chand Basha ,

Yes, we are receiving the same CI from both Azure and Tenable. Here's an example: