Datasource histories table is not populated

Dat Nguyen 98
Tera Contributor

Hello everyone,

 

I am currently using Service Graph Connectors (SG-TenableForAssets, SG-Azure, SG-GCP, SG-Intune, SG-AWS) and Cloud Discovery(OCI) to populate the CMDB. However, I am encountering an issue with the Reconciliation Definitions.

I understand that the Reconciliation Definitions function correctly when the cmdb_datasource_last_update table is properly populated.

 

However, except for SG-TenableForAssets and ServiceNow(OCI), the cmdb_datasource_last_update table is not being populated for the other data sources (SG-Azure, SG-GCP, SG-Intune, and SG-AWS). As a result, the precedence and reconciliation rules are not working as expected.

datnhq154320140_1-1731049521204.png

 

Does anyone know why this is happening and how to resolve it?

6 REPLIES 6

SK Chand Basha
Giga Sage

Hi @Dat Nguyen 98 

 

Can you confirm which source have given high priority.

Hi @SK Chand Basha ,

 

The sources SG-Azure, SG-GCP, SG-Intune, and SG-AWS have a higher priority than SG-TenableForAssets.

Hi @Nguyen Dat 

 

Do we get same data from the all the sources?

Hi @SK Chand Basha ,

Yes, we are receiving the same CI from both Azure and Tenable. Here's an example:

NguyenDat_0-1731135664732.png