Datasource histories table is not populated

[Dat Nguyen 98]

Hello everyone,

I am currently using Service Graph Connectors (SG-TenableForAssets, SG-Azure, SG-GCP, SG-Intune, SG-AWS) and Cloud Discovery(OCI) to populate the CMDB. However, I am encountering an issue with the Reconciliation Definitions.

I understand that the Reconciliation Definitions function correctly when the cmdb_datasource_last_update table is properly populated.

However, except for SG-TenableForAssets and ServiceNow(OCI), the cmdb_datasource_last_update table is not being populated for the other data sources (SG-Azure, SG-GCP, SG-Intune, and SG-AWS). As a result, the precedence and reconciliation rules are not working as expected.

Does anyone know why this is happening and how to resolve it?

[SK Chand Basha]

Hi @Nguyen Dat 

Can you show the reconciliation rules from this table cmdb_reconciliation_definition?

Might be need to create identification inclusion rules

[Nguyen Dat]

Hi @SK Chand Basha, I appreciate the advice!

This is the current reconciliation rules:

but I don't think the problem is related to the identification inclusion rules. The issue we're facing is that the cmdb_datasource_last_update table is not being populated.