Datasource histories table is not pouplated

Gaetano De Mitr
ServiceNow Employee
ServiceNow Employee

‎02-17-2020 02:42 AM

Hello everyone,

I'm using SCCM plugin and Discovery to populate the CMBD, but I'm having a problem with Reconciliation Definitions rules between Discovery and SCCM Datasource.

If, I know that the Reconciliation def. works good if cmdb_datasource_last_update is correctly populated.

I would like know when Datasource Histories is populated, because seems that SCCM not popualated the cmdb_datasource_last_update  table when a computer is created or updated, and this means that the rules of precedence and reconciliation do not work properly.

 

 

Does SCCM populates the Datasource history table? In OOTB? I have to customize onBefore Transform script on SCCM Plugin?

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Andrew Westerv4
Mega Guru

‎02-18-2020 05:34 AM

The SCCM integration calls the IRE, but does so in such a way that it bypasses the Datasource Precedence rules. Please follow this article on how to modify the SCCM transform scripts.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0721378

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Gaetano De Mitr
ServiceNow Employee
ServiceNow Employee
In response to Andrew Westerv4

‎02-18-2020 12:42 PM

Hi.

Thanks for answer:

 

if you read here:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0748948

ServiceNow not raccomanded usign IRE in SCCM Transform maps ( see first resolution ).

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