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Resolved! Info MessageAgent {0} cannot be found in the MID server table

Hi, everyone! While Validating a new mid sever I get this message: Info MessageAgent {0} cannot be found in the MID server table. At the same time, in Event Management I get this alert:There is an error in the MID server: WARNING: Skipping adding DOL...

Not able to see service mapping map

Hi, I am trying to config service mapping for application, but I am getting below error related to windows credentials: "Service Mapping triggered the horizontal discovery to find the host 10.*****., because this host was not in the CMDB. The horizon...

admin60 by • Tera Contributor
  • 3637 Views
  • 13 replies
  • 1 helpfuls

How many mid server require for AWS and Google cloud discovery

Hi experts, !!!Urgent solution required!!! We have the new project coming up soon for AWS and GCP, and I got the duty to discover resources over AWS and Google cloud. Unfortunately, people of aws and GCP people don't have idea of servicenow so I need...

Shivam10 by • Tera Contributor
  • 3212 Views
  • 4 replies
  • 2 helpfuls

Populating Azure Tag value in CMDB

Hi, In my Azure account I have some VM's and each of VM's have asset tags , for eg. Company Location tag which is used to store location of my company . Using Discovery I have achieved cloud based integration of Azure - CMDB . But for every Virtual m...

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Alias by • Tera Contributor
  • 9063 Views
  • 19 replies
  • 6 helpfuls

How to include Network devices in Application service map

We want to have network switches, routers, and firewalls that are in the communication path of the application servers. We are implementing a service mapping in our organization, and while we can view the application map and its relationship with the...

Resolved! WMI classification probe timeout

Have any of you run into issue that scheduled discovery job returns Windows - Classify probe with empty result. However, if you manually run discovery against these IP, then it will return information just fine.

Jason Wang by • ServiceNow Employee
  • 4640 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to relaod page using ui action

Hi,I am updating field value by UI action button.. i want to reload page after clicking the button so that update info show. below script not working. current.u_report_flag = 1;current.update();setTimeout(function() {    window.location.reload()}, 50...

Rosy14 by • Kilo Sage
  • 2829 Views
  • 6 replies
  • 0 helpfuls

ERROR- (Shell is not in supported shell list)

HI I am working on discovery of BMC devices. I tried to create a probe and execute the BMC device command to fetch the data. when i test this probe, I am getting the output of command followed by its also throwing "(Shell is not in supported shell li...

HareeshPVR_0-1709887903943.png
HareeshPVR by • Tera Expert
  • 2232 Views
  • 4 replies
  • 0 helpfuls