Resolved! CIS- Discovery Exam Blueprint
Hello all, Can anyone has latest CIS- Discovery Blueprints for the exam. Also, the module wise percentage distribution list for the examination. Thanks,Pranita Bahuguni
Forum Posts
Resolved! Discovery in AWS: "Name" field is been populated as IP INSTEAD of hostname
Hi Can you please help to understand why Discovery is not bring the hostname of Windows Server (AWS)?It populates the name field with IP address of Windows Server instead (as attach) Thank you
MID Server (mid host name) is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}]
Hi All, We have been observing the log warning: MID Server (mid host name) is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value: null}] We also found out that "mid.discovery.credentialless.enable" = Tru...
Unbale to set up pattern-based credentialless AWS Cloud Discovery
Hello, I'm having trouble trying to configure Service Accounts for AWS Cloud Discovery.I've created a new Service Account for AWS, but when I click on Discover Datacenters I get the following message:Actually the message is true: we have migrated to ...
relating virtual server to vm instance
Hi all, with servicenow ITOM we are collecting the cloud meta data for AWS and Google. this gives as you all know the data till the vm_instance.The actual virtual machines that are running the os. we are not providing via ITOM discovery but via anoth...
How to Find SNMP OID - F5 Load Balancers
Hi All,I need to find the OIDs of our F5 Load Balancers.I've been given the IPs by our Infrastructure team, but on discovery am getting one of the three following errors:Alive, not active, not classifiedAlive, couldn't classify, now finishedNot a rea...
IBM HMC and AIX server discovery
Good day experts, Is there an order to discover HMC and AIX servers? Should I discover one first then the other? Thank youbk
How to access the Service Now instance Web portal from each of our Midservers
What is needed to allow us to log in to our Service Now instance from our midservers no using SSO. Our weblink redirects to try and use sso. We have multiple environments using separate ADs. Currently we are not able to connect via webrowser to t...
Resolved! Use Regex in Event Management Rule
Hi,I am trying to create an event management rule where I want to match a Regex condition. But while adding the Regex condition the event rule is not matching the event.Cannot find any document regarding this, and previous community posts say that th...
windows server not getting discover in ServiceNow
Hi Community, Currently, we are facing an issue during discovery of windows servers. During discovery we are getting credential issue, when we test the credentials of those windows servers credential test is also failing. And as per windows admin tea...
service mapping issues
While establishing service mapping , I am having some issues ;1) ServiceNow Service mapping CI discovery into DB configuration is not customer-specific.The Service Mapping process currently connects to all the databases, but we need to limit it to on...
Pattern Designer : how to set manual input parameters for debug
Hello,I'm trying to launch debug on pattern "Amazon AWS Service account"This pattern has input parameters that I need to set.I see the debug windows has a "manual entry" option, with an "Input Data" text box.But I can't find any doc that explains the...
Service Mapping Tables
Hi Experts,What are the tables involved in Service Mapping? How are Application Services, Business Application, and Business Services are different from each other and how are they being used in CMDB?
Service Graph Connector for Jamf - Error: Unable to make a connection to JAMF API call. Please check
Hi, We are trying to setup Jamf connection using Service Graph Connector. we are following Guided Setup, but while testing connection using 20 records pull, it gives below error. Error: Unable to make a connection to JAMF API call. Please check your ...
Resolved! Alert table em_alert
Hi, I am aware that events are kept for 5 days and alerts for 90 days,I was able to find what purges the events in the table rotation. But, I am unable to find out what purges alerts after 90days.Can you please provide me with the job name, business ...