Hello Community, we get this error 'Active, couldn't classify: No WMI connec' for few clients and when we inquired , in Discovery device history , we can see a clear FQDN for the computer but a CI is not getting created. Workplace team informs that t...
Hi I need to create a new event trigger to create SNOW ticket automatically from GCP Composer with abc@xyz.com
Hi All,We are using Google Cloud Discovery in our environment and observed that Google Cloud Platform (GCP) - Virtual Server pattern is failing due to some Discovery Error. Vms are not getting updated/created for the past 3 months. When checked in th...
You are creating a section in a catalog task, and you are trying to create settings in the UI policy that you want to see only when you open a task.You set the preferences to show only when you open the tasks that are in the "When" of the UI policy,...
Hi team, Have a requirement to Integrate Azure Alert Services with CMDB . we followed few videos referred by community for integration and completed up to Schedule Discovery , while running schedules the list of Data Centers associated with Azure Acc...
Attached is a document with details on how we were able to discover most of our Exadata components (including Storage Cells, IP Switches, InfiniBand Switches, and ILOMs; the Linux-based DB nodes discover pretty well Out-Of-the-Box). I included screen...
I configured a pattern extension which uses a match statement to trigger an expected termination with a specific log message. I want to locate all discovery targets within a certain time window that have generated this log message. The string does ...
We trying to Discover PDUs in ServiceNow, its taking 0 OIDs as input for SNMP PDU probe and its creating blank CI in ServiceNow PDU table without name and other details. Can you please help me on this. Thanks in advance.
Good Day to you all, We have a requirement to add Programming Language in the CMDB to be track on the Business Applications class. Where would be the best place to store this information? Basically what they are going to be looking for is t...
Hi Everyone,Does anyone have step by step Integration for SolarWinds SAM with ServiceNow in Event Management ?
Hi, Need a help here. I have a .vbs file which i want to include in the windows OS pattern to get the additional info about the server. Currently i tried executing this file manually from command prompt as administrator and i am able to get the requi...
I was getting errors in the Pattern Log - setAttribute(ip_network_adapter_relation,........)The max object size reached the maximum limit of [1000]. To adjust this use the mid property mid.sm.discolog.max_object_size. I added a property to my MID ser...
In ServiceNow, we have multiple approaches for obtaining the sys_id of records, but it can be challenging to export the Excel file containing the sys_id. Below are the steps for exporting the Excel and CSV files with the sys_id included. Excel wit...
After enabling the venter discovery, we get several ESX class servers whose serial number is empty.They have some common facts:1. Serial number is empty2. model id: VMware VMware Mobility Platform3. os contains "VMware ESXi" Regarding to how to manag...
Hi Everyone, I am very new in the ServiceNow, as we are getting the incident reopen again and again because the property is set "reopen alert will reopen the incidents" So, I get the request like on the reopen count of 30, problem ticket get generate...
