Hello Team,I am new to ITOM event management, Not expert in JS. currently working on sending events to SNOW from Newrelic using a webhook.Ended up with below error"message": "New Relic Push Connector : InternalError: Cannot convert $TIMESTAMP to java...
サービスカタログにカタログを作成しており，そのカタログに入力された項目の通り，構成管理（CMDB）に登録されてあるサーバーのステータスを更新できるようにしたいと考えております。それを実現するにあたり，カタログの変数から構成管理（CMDB）のステータスを更新するような設定は行えるかご存知の方はおられますでしょうか。それか，Flow Designerからカタログに登録された値を読み取り，構成管理に登録されてあるサーバーのステータスの更新を行えるかご存知の方はおられますでしょうか。
Can anyone explain to me why the vendor's contact references the user table?
Hello everybody, I would like to know where I can check the license of the service where I am operating, even without having admin privileges. is it possible? in the forum I saw that you can check it by input https://YOURINSTANCE.service-now.com/nav_...
I see that we are over-allocated for the ITOM Visibility subscription. Cool. How can I find out exactly what that means and how we are over-allocated? I believe this refers to CIs but I can't figure out how to get to the specific information to see w...
We are using ITSM,ITBM,ITAM and not using ITBM or APM in our organization. I would like to get best practices about which method i should follow for CSDM.Business Application --->Application Services orBusiness Service ---> service offering ---> App...
I want to create a notification for contract payment reminder before 30 days start of 2nd 3rd and 4th quarteras contract have quartile payment option so notification need to trigger before 30 days start of Q2, Q3...
How to create Custom pattern for Raspberry Pi devices in discovery.
Hello Experts, I am facing an issue while running the discovery.When discovery running, the serial no of a CI(switch/router, etc.) flips multiple times, its shows the serial no as name+serial number, but it only shows the serial no. I have checked th...
Hello, I'm trying to run discovery on Arista switch (DCS-7050SX-64). Upon running discovery, it found 28 neighbors and filled up the discovery_device_neighbors table accordingly but the Device Neighbors tab is still empty. Is there anything else nee...
Hello Team, I am new to ITOM event management, Not expert in JS. currently working on sending events to SNOW from Newrelic using a webhook. Ended up with below error "message": "New Relic Push Connector : InternalError: Cannot convert $TIMESTAMP to j...
My question: Does anyone have a MID Server environment where they are running multiple physical servers (VMs in my case) on different OSs (e.g. some Windows 2012 and some Windows 2022) with clustered MID Servers? Why am I asking:We are upgrading our ...
Hi,It want to integrate Power BI with ServiceNow.I just need to get report names in Power BI, and populate in ServiceNow custom table.How to achieve this? what could be the pre-requisites?
Hello Experts, I need help to bring up the switch model and PID details in the form.As of now, we can see the model ID (combination of manufacturer and model name) by default or OOTB.However, the customer wants to see the model name as a separate att...
Hello, We have a requirement to discover DMZ servers. Do we need a special MID server for this? Also, do we need any specific type of Credentials to be added? lastly, what will be its parent class after Discovery is successful?
