Send a notification mid server goes to down
Hello all can anyone help me how to send a email notification when the mid server goes to down. Thanks Piyush
Forum Posts
Unable to create instance data replication set .
I am trying to create a instance data replication between two instances , 1st instance is the provider and other consumer .I am keeping it simple by exposing only incident table in outbound entry and it is unidirectional .After activating the provide...
Test failed: Failed to execute task, PatternDebuggerTask, with failure message: class java.util.ArrayList cannot be cast to class java.lang.String (java.util.ArrayList and java.lang.String are in module java.base of loader 'bootstrap').
Hello All, Created an extension for Alcatel routers as the OOB network router pattern was unable to retrieve serial number and relations. Upon debugging the extension created, getting the following error as Scalar variable type. Also tried variable t...
Resolved! Cloud discovery for Azure vs Service Graph connector Azure
For Azure discovery , we can use cloud discovery in Servicenow But there is another option for Service Graph connector for azure Is there any difference scenario to be use for cloud vs service graph connector for azure ? or its our wish to be choose...
Certificate Management for Microsoft CA not pulling all certificates issued
I am running a Certificates discovery on an in-house MS CA root cert server. I used template_list of 'all' in the pattern "MicroSoft CA - Certificate Management".It discovers about 700 certificates. The client insists that the server has issued over ...
Resolved! cmdb_ci_db_mssql_catalog vs cmdb_ci_db_mssql_database
There now seems to be two out-of-the-box MS SQL Database classes in the CMDB. The original was cmdb_ci_db_mssql_catalog which extends the cmdb_ci_db_catalog table. If I recall correctly, I think MS SQL discovery used to put MS SQL Databases in this t...
Unable to update the field in the mapped application service
Not able to update the field (Network site) in the mapped application services (sa_discovered_services_list)
Credentials authentication Failed
Hi Everyone, We have a request to add new Servers to ServiceNow. When i run discovery, there is an error in ECC queue called -Adding Target to blacklist. No valid Credential found for target types [SSH Password, SSH Private key]. Could you please let...
Get the data in different Rows and push into an array
Hi All, We have a Use case where I need to get the data in 3 rows as below.Note: Column 1 will always have same value Column 1 Key ValueABC c...
Trying to change discovery pattern extensions's order return a strange message and fails
Hello team,I'm under San Diego, but got it also previoulsy.There is some mess in order pf patterns (duplicated order number)When I'm trying to correct it, I got an message message and it's not saved. Any experience like that?
The model category: Testing tool and equipment is OOTB just for HardWare only.
The model category: Testing tool and equipment is OOTB just for HardWare only.Users can see in the consumable and SW license creation the Testing Tool and Equipment in the list of model categorieswhen this is only applicable for hardware.. why this b...
Resolved! How does Service Mapping relate Software models to the Technology Portfolio Management - Technology Lifecycle dashboard?
How does service mapping add Software model information to the Technology Lifecycle dashboard? I can't find the connection between a software model and a CMDB CI. CI's are related to software installed records not software models. How are software...
Tenable connector
I have a Tenable connector functioning for our assets. How can I permit Tenable to update CI's but deny Tenable the ability to create new CI's?CheersMark
allow_unsupported_shells
Getting allow_unsupported_shells error while running linux discovery , Is there is any way drill which shell it is not supporting ? Also do we need to add property"allow_unsupported_shells" for each and every linux probe ? thanks in advance
Create an Azure Resource Group using Cloud Catalog Item
I have a simple requirement to simply create a catalog item which allows for resource groups to be created in Azure. I can create a suitable template and build the catalog item, however the problem comes with the default fields that ServiceNow adds....
