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Test failed: Failed to execute task, PatternDebuggerTask, with failure message: class java.util.ArrayList cannot be cast to class java.lang.String (java.util.ArrayList and java.lang.String are in module java.base of loader 'bootstrap').

Hello All, Created an extension for Alcatel routers as the OOB network router pattern was unable to retrieve serial number and relations. Upon debugging the extension created, getting the following error as Scalar variable type. Also tried variable t...

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MSB by Kilo Contributor
  • 2622 Views
  • 3 replies
  • 0 helpfuls

Resolved! Cloud discovery for Azure vs Service Graph connector Azure

For Azure discovery , we can use cloud discovery in Servicenow But there is another option for Service Graph connector for azure  Is there any difference scenario to be use for cloud vs service graph connector for azure ? or its our wish to be choose...

sukran by Mega Sage
  • 4782 Views
  • 8 replies
  • 7 helpfuls

Resolved! cmdb_ci_db_mssql_catalog vs cmdb_ci_db_mssql_database

There now seems to be two out-of-the-box MS SQL Database classes in the CMDB. The original was cmdb_ci_db_mssql_catalog which extends the cmdb_ci_db_catalog table. If I recall correctly, I think MS SQL discovery used to put MS SQL Databases in this t...

lyletaylor by Giga Contributor
  • 7567 Views
  • 5 replies
  • 5 helpfuls

Credentials authentication Failed

Hi Everyone, We have a request to add new Servers to ServiceNow. When i run discovery, there is an error in ECC queue called -Adding Target to blacklist. No valid Credential found for target types [SSH Password, SSH Private key]. Could you please let...

Kusal45 by Tera Contributor
  • 2215 Views
  • 3 replies
  • 0 helpfuls

allow_unsupported_shells

Getting allow_unsupported_shells error while running linux discovery , Is there is any way drill which shell it is not supporting ? Also do we need to add property"allow_unsupported_shells" for each and every linux probe ? thanks in advance

Community Alums by Community Alums  
  • 4372 Views
  • 9 replies
  • 0 helpfuls

Create an Azure Resource Group using Cloud Catalog Item

I have a simple requirement to simply create a catalog item which allows for resource groups to be created in Azure.  I can create a suitable template and build the catalog item, however the problem comes with the default fields that ServiceNow adds....

Aidan by Tera Guru
  • 2264 Views
  • 4 replies
  • 1 helpfuls

Can we apply Business Rules on Event table (em_event)

Hello all, I am trying to create a Business Rule to change the domain of an event. But the Business Rule is not getting applied on the Event table. Can anyone please let me know if we can apply the Business Rule on Event table or are there any restri...

Pranita2 by Kilo Guru
  • 2325 Views
  • 7 replies
  • 3 helpfuls

Resolved! Binding Event Rules to dynamic CI names

I'm trying to create an Event Rule where I should bind to the related Database CI.The problem is that these CIs have a dynamic name, built up by:<database>@<instance>@<host>, example myProdDatabase@myInstance01@myHost01 .I have all the data in the ev...

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Resolved! Binding Event Rules

I'm trying to create an Event Rule where I should bind to the related Database CI. The problem is that these CIs have a dynamic name, built up by:<database>@<instance>@<host>, example myProdDatabase@myInstance01@myHost01 . I have all the data in the ...

HenrikJutterst_0-1697812596548.png

Discovering Devices from Azure AD

Hello fellow Dev, Could someone help me. I'm having a problem on discovering devices in our organization. At first we are able to discover the devices in our organization before we migrated to Azure AD. but now we couldn't discover the computers exce...