Resolved! CI Operational Status
Any suggestions on how the operational status can change from Non-Operational to Operational if the CI gets re-discovered?
Forum Posts
LDAP - distinguished name
Using a transform map. I have mapped the manager field in AD to the manager field in ServiceNow users table. This is currently pulling the full distinguished name with the LDAP query e.g. CN=John Doe,OU=Service Desk,OU=Users,OU=TEST How can I filt...
Email Application Service
We are in the process of mapping our email service. One thing we are trying to work out the best way of displaying is we have many data centres and exchange servers around the world and was wondering how people have approached this before as we want ...
Resolved! Relationship between Virtual Server and Host is missing for few CI's
Hi All, We have few CI's which are marked as "Is virtual=true" by Discovery and there is no relationship created to host. Please let me know how to troubleshoot further. What kind of relationship will it create for Different server? Like Windows, Lin...
Resolved! POST Scripted REST API not inserting Empty record
Hi, I'm trying to insert a record into a ServiceNow via a third-party application using the POST method using a scripted REST API. I'm testing with the POSTMAN application, and I'm finding an issue where the records are being inserted but the fields ...
CredentialResolver.class - What happens?
Edit: If i use "-- None --" or "[Custom Vault Name]", i'm getting "credential validated", wut?! Hi there,After i followed these steps to activate and setup external credential vault (in first instance, based on a local host file), i made some minor c...
EM Self Monitoring called : MID Server Threshold Alerts
Hi,We would like to obtain more information on the EM Self Monitoring called : MID Server Threshold Alerts What are the possible events which it can generate?We received the following event: MID Server Threshold Alerts - Mid-CertificateExpired.It cam...
Resolved! Update 'Discovery Schedule Name' when the CI is update by Discovery.
We have multiple discovery schedule running on scheduled basis, I want to update the Name of the discovery schedule in ''CI description'' field when ever discovery updates the CI during discovery. Example : Discovery Schedule Name : Berlin_datacent...
I was given a list of MID Servers we are using for our ServiceNow Instance, and I'm only seeing some
ServiceNow Admin in charge of standing up a new Discovery/CMDB project and I was given a list of MID Servers that are supoosedly being used in the old iteration. But when I go to the ecc_agent.list (or the MID Server apllication) I can only see 2 and...
Resolved! Classify and Discover iTunes running on a Window Server
SCENARIO: Cloud Dimensions needs to identify iTunes applications running on Windows systems. In order to create a list of approved/unauthorized applications, it is necessary to be able to classify applications successfully during the discovery proces...
Resolved! What can be the interview questions on Discovery of different CI classes, MID server setup etc?
What can be the interview questions on Discovery of different CI classes, MID server setup etc?
How to find the network address & broadcast address from an ip address from that range & subnet mask.
I have an ip address & subnet mask of an ip range. Now I wanted to verify an entered ip by user in catalog form to check whether this ip is part of any ip range or not. Example - Input - 192.168.3.4 (From user in catalog form) In Table I have data l...
Getting count in REST API
Hi , How to get row count for table API in Rest.In simple i want to get no of records extracted using Table api. Ex: https://instance.service-now.com/api/now/table/incident?sysparm_query=sys_created_onBETWEENjavascript:gs.dateGenerate('2019-04-03',...
Resolved! Difference between cloud discovery and IP based discovery?
What is the difference between discovering CI with the help of cloud discovery vs IP-based discovery? I notice even after creating a service account, we still need to give credentials to search the VMs in the cloud.
Which of the following statements are true for the below value:
Q) Which of the following statements are true for the below value:$name_details[1].exec_info+"-"+$process.executableDir A) This value comes from a WMI query operation step.B) "name_details" is a tabular variable.C) It is not possible to use this valu...