Dictionary Override for short description

[sbolton]

I have an extended table from task, I want to change the name of short description to something else just on this one form.   I learned the hard way by clicking into the field and changing the label that this overrides all the fields that are extended from task.   I have learned about dictionary overrides, i presume i would use 'override display value' but when i select this there is not a screen that pops up where i can enter the value.

[neetusingh]

I am sure this would help : Dictionary Overrides - ServiceNow Wiki

[Jim Coyne · Accepted solution]

Here's the trick for customizing labels:

• Right-click the Short description label and select Personalize Label
• Change the Table field from "task" to your custom table name
• Change the Label field to whatever it is you want
• Right-click the form header and select either "Insert" or "Insert and Stay"

That will create a new label record for the short_description field on that custom table only.

[sbolton]

Thanks Jim worked great!   It looks like I added this as a discussion and not question so i cant mark your answer correct.

[Jim Coyne]

That's OK, bianca.vaccarini could help us out!