How can we discover the GPU(Graphics process unit) values for Linux server
How can we discover the GPU(Graphics process unit) values for Linux server. Need below values.GPU ManufacturerGPU TypeGPU CountGPU Memory Size
Forum Posts
Resolved! Is it possible to write client script or BR on database view table
I have merged few table including location table. now as per the below screenshot 3rd party team fetching all the information mentioned in this database view table along with country. I want to add one condition here in this table that if user is mem...
AWS Discovery China
I see that AWS Discovery in China is not officially supported, but we are looking into the level of effort it would take to set up AWS Discovery for China. Is there any documentation on how the IAM end in AWS is set up for this. Is it similar to how...
Resolved! Is Service Mapping required before the implementation of ITAM ?
Is Service Mapping required before the implementation of ITAM ?
Create application service manually without service mapping
Hello, I started to create my application inventory with business applications. I started also to create application services and built relationship (Consumes) between my business application and my application servicesWe are planning to deploy servi...
Discovery error-No results returned from probe
Hello all, Can someone please help me to understand this error?
MID Server
Hello, Could anyone guide me on the below question:Can the ServiceNow instance directly interact with customer's network if the exclusions are made to the customer's firewall thereby eliminating the need of MID server?I know the answer is mostly no b...
Custom ACC check definition not triggering IRE
We have a custom check definition to update the "Environment" field of CI's. The check type contains the command to discover the environment. However, we see that the Environment discovery does not trigger the IRE. I went through the scripts for Main...
Add a static attachment to an email that is sent upon creation of a case.
I know this question has been asked here: Solved: Using Flow Designer, add attachment to Send Email ... - ServiceNow Community but I'm wondering if there is an easier more out of the box solution to have an attachment thats always added to a canned e...
Discovery - Synology NAS
Hello, I am wondering if anyone has had any success with discovery of Synology NAS devices. There does not appear to be any OOTB SNMP configuration that will allow these sort of devices being discovered.
Service Mapping - Boundaries
Hi All,I've come across one of our ServiceMaps which is showing a traffic based connection from an on-prem Service to a VM in AWS having been "discovered", i.e. the connection, not the CI.Cloud discovery is not implemented on our systems, and this is...
Robust transform map is not associating to import set - JAMF
Hi, Robust transform map is not getting associated to the import set for JAMF integration - Service Graph Connectors, due this transform is not getting completed. Attached screenshot for reference. Thanks.
Resolved! Unable to discover the serial number of Linux server
Hello Experts,I am trying to discover the serial number of linux server which is hosted on AWS Cloud but unable to discover it.I have configured the sudo user on linux server and added the below entry in sudoers file. snow ALL=(ALL) NOPASSWD:ALL ...
ACC configuration
Hello community,I'm trying to install ACC. I've tried to follow the documentation and this wonderful articlehttps://www.servicenow.com/community/itom-articles/discovery-with-agent-client-collector-step-by-step-configuration/ta-p/2324008I've managed t...
Clarification on "Most Recent Discovery" Field Updating Daily in CMDB
Hello Community,We are investigating an issue related to the Most Recent Discovery (last_discovered) field in the Server table within CMDB/CSDM. The client has observed that this field is updating daily, even for retired CIs, and they would like to u...
