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Windows Discovery Pattern Error - CI Reclassification not allowed

Hi, On many Windows Servers discovery pattern logs I see this error which is preventing the server to be discovered. I have already added/enabled the following IRE properties to true -glide.identification_engine.update_without_switch_enabled, glide.c...

SamJoe by Tera Contributor
  • 913 Views
  • 2 replies
  • 1 helpfuls

Is it possible to set discovery schedule for ACC-V?

Hi All, In the check definition that performs agent discovery, only interval exists.The customer wants the acc-v to operate at a certain time.For example, if a customer wants acc-v to operate at 02:00am every day, they can put 1day in the interval fi...

Hank Woo by Tera Guru
  • 518 Views
  • 2 replies
  • 0 helpfuls

Using MultiSource CMDB functionality

How to use this feature? When I look at the CI record using the "Multisource Data Preview" link on the CI record I was expecting to see three columns. The attribute, the value and the discovery source. I only see two - the attribute and the value. Ho...

kmlutz4sn by Kilo Expert
  • 3653 Views
  • 13 replies
  • 4 helpfuls

Linux server version keeps changing

Hi all,Have an issue with Linux server os version (os_version) that keeps changing/fluctuating with every discovery. This started to appear after upgrading to Utah (patch2-hotfix4). Have not seen it before. And since we use distribution version, ie 7...

Arkterix by Tera Contributor
  • 2059 Views
  • 9 replies
  • 3 helpfuls

Transferring groups from one instance to other

Hi All,I created new update set and created a group. But when i go to the update set, group is not showing in the update log to commit. Can anyone please help me about transferring groups from one instance to other instance?Regards,NagaDinesh.

naga7777 by Kilo Contributor
  • 10946 Views
  • 15 replies
  • 23 helpfuls

Unable to Discover the Linux Severs

Hello Everyone, Few Linux Severs we are unable to discover Below Warnings i can able to see in discovery log bash: /usr/local/bin/cmdb-shell.sh: No such file or directoryExit status: 127 No shell detected and probe parameter 'allow_unsupported_shells...

Report on Actionable Alerts

I'm curious if anyone has a good strategy on reporting how actionable their alerts are. Most of our alerts are from monitoring sources that send clearing events when the alerting conditions resolve so the alerts and incidents are automatically closed...