Discovering HP Blade Enclosures

[smfoister]

Good morning,

I'm attempting to discover HP Blade Enclosures in an effort to properly populate serial numbers from blade servers. (Blade servers are grabbing a Virtual Connect serial)

I had our server team add a credential to one of the enclosures, I can log into the enclosure manually and ServiceNow authenticates as well. 

However, when a discovery is run against this IP using the SSH credential I'm getting an error "Unknown error code 10 received: HPE BladeSystem Onboard Administrator".

So far all I have done is added a probe parameter to Unix-Classify to allow unsupported shells, and a mid server parameter. Otherwise everything else is OOB.

Has anyone successfully discovered these enclosures? If so, what challenges did you face and how did you overcome?

[Ryan Zulli · Accepted solution]

Hi - I created a probe/sensor customization a few years back which worked from Geneva through Kingston, however since then I have not had an environment or time to update for London/Madrid...etc.  And this update desperately needs a refresh (also convert to pattern) - here is the link to our share site ::

https://developer.servicenow.com/app.do#!/share/contents/2255846_custom_probesensor_hp_bladeschassiscomponents?v=1&t=PRODUCT_DETAILS

hopefully you can pick it apart and make it work for you if not, please let me know and I'll try to assist where I can.

Thanks,

-Ryan

[smfoister]

What kind of credential did you use? SSH? If so do you recall what kind of shell you had to add to have it supported?

[Ryan Zulli]

if you look at the update set(s) I didn't use SSH at all, I used a HTTP GET on the service processor which brings back a wealth of info, the 2nd update set contains the internals, Fans, Interconnects, power supplies...etc which I used a read-only SNMP community string.

[adimitrov]

Hello,

I am also experiencing the same issue described in the thread - "Unknown error code 10 received: HPE BladeSystem Onboard Administrator".

SSH credentials are used by ServiceNow to authenticate.

Are there any updates on this issue?

Thank you!