We are not licensed for discovery use, or at least not enough licenses to use it. Way back when, we used the HELP THE HELP DESK script where we created a SCCM for it and pushed to all clients. This was MOSTLY just used to capture the person that logg...
Hi, I've duplicateed the database view [sn_itmon_http_entrypoint] to a new one which includes all tcp entrypoints and not just the http(s) ones. I would like to use that view to filter CIs in an ACC policy. The database view configuration is identic...
Hi, I am trying to get a query for the scheduled import of assets from tenable SC to ServiceNow.But I don't know how to create the query to bring the assets to servicenow.
Hi @Sid , While i was discovering iam getting following error.can some one help me why iam getting this error.please refer screenshot error.
Hi, We have cloud discovery setup for one of the Service Account, which is bringing Virtual Machine instances as well as Virtual Desktops and uploading them into VM Instance table. We do not want to discover Virtual Desktops from the Cloud Discovery....
Hi All, I have a requirement where i need to supress the alerts during the change window I have found the event table and also added the CI but that seems not to be working em_impact_maint_ci_list any idea?
Hello Team, How to discover the MSSQL Database Servers into CMDB from discovery and what is the pre-requisite needs to add server and MID-Server level. Could anyone please help on this.
Hello everyone,I'm encountering an issue with the vCenter discovery process. While the VMware vCenter Instances are successfully updating with the latest discovery data, none of the ESX servers are reflecting the most recent discovery date. Although...
Hello! I have a LDAP integration setup with ServiceNow. (Created LDAP server, tested connection, used out-of-box OU definitions, loaded test data into target table in ServiceNow). I want to import locations (that do not have a user associated with th...
Hi Experts! I have a requirement to integrate AWS SNS with ServiceNow to send SMS to users using AWS SMS service. Is there any OOTB connectors available for the same? Or what should be the recommended approach? Thanks,
Hi.I'm trying to implement an independent population/update method to maintain a part of my company's CMDB not based in Discovery (but on Robust Transform maps and REST). I'll keep ip updated/maintained by Coalesce fields instead of IRE rules or what...
Hello everyone,I'm currently working on enhancing our IT Operations by integrating the Configuration Management Database (CMDB) with the Event Management tool in ServiceNow ITOM. The goal is to improve incident response times and the overall accuracy...
Has anyone ever seen an instance of scanning a Switch in ServiceNow, it being classified and scanned successfully, but the Discovery Log also having numerous SNMP Probe timeout issues? It eventually ends successfully after about 50 or so of these ti...
Hello,Ive never done a pattern customization before so im wandering if the way im doing this is wrong.Im trying to customize 'Next Generation Fortinet Network Firewall' to discover VDOM information for firewalls.could someone check these screenshots ...
Hi All, I need to trace below logs from the integrations done through REST API's: ·Failed Authentication: all occurances where user or application authentication fails during API interactions.·Failed Authorization: any attempts to access APIs without...
