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Unable to get the data into the sensor from probe

I am getting the probe response for a SSH command which is mentioned below when i create a sensor attaching this probe and try to fetch the result.output() it says as "undefined" but in input response i could see the xml output...I added the allow un...

HareeshPVR by Tera Expert
  • 364 Views
  • 1 replies
  • 0 helpfuls

How many mid server require for AWS and Google cloud discovery

Hi experts, !!!Urgent solution required!!! We have the new project coming up soon for AWS and GCP, and I got the duty to discover resources over AWS and Google cloud. Unfortunately, people of aws and GCP people don't have idea of servicenow so I need...

Shivam10 by Tera Contributor
  • 1461 Views
  • 4 replies
  • 2 helpfuls

Populating Azure Tag value in CMDB

Hi, In my Azure account I have some VM's and each of VM's have asset tags , for eg. Company Location tag which is used to store location of my company . Using Discovery I have achieved cloud based integration of Azure - CMDB . But for every Virtual m...

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Alias by Tera Contributor
  • 3790 Views
  • 19 replies
  • 6 helpfuls

ITOM Remediation - Run Action on Network Device

Hi,I have to run a remediation action on a network device.I have already configured an action in the past to clean the disk space of a Linux server via ssh step that executes a mid server script file on the target host.Now, to run an action on networ...

How to include Network devices in Application service map

We want to have network switches, routers, and firewalls that are in the communication path of the application servers. We are implementing a service mapping in our organization, and while we can view the application map and its relationship with the...

pooja_09 by Tera Contributor
  • 912 Views
  • 1 replies
  • 0 helpfuls

Resolved! WMI classification probe timeout

Have any of you run into issue that scheduled discovery job returns Windows - Classify probe with empty result. However, if you manually run discovery against these IP, then it will return information just fine.

Jason Wang by ServiceNow Employee
  • 3266 Views
  • 4 replies
  • 0 helpfuls