Discovering middleware components

[sudharsanv36]

Hello All,

We have a requirement to capture certain middle-ware components mentioned below:

1. FTP

2. Bitvise SSH

3. JavaBatch

4. MQ Front

5. MQ Back

6. Informatica

7. RightFax

8. DB2

By going through wiki, community and other sources we came to know these CIs can't be discovered out of box.

Do anyone have prior experience in discovering any of these components.

Thanks in advance.

[PeterWiles]

You can customise discovery to find most things though you will need to speak to your middleware team to advise on how the application works.

Some links to have a look through are:

Process Classifications - ServiceNow Wiki

Application Profile Discovery - ServiceNow Wiki

You might want to look at "process handlers". These should be able to pick up on processes running and action accordingly. Have a look at the OOB ones and see if you can amend to your needs.

I would advise going on the Discovery training as they go through creating custom probes.

There is an example here Custom Probe - Text File - ServiceNow Wiki

Pete

[sudharsanv36]

Thank you for the links Peter . Will check and get back to you if anything needed.