Hi All, I am creating CMDB tasks with policies. I want to assign task to a specific group CMDB group) when request reassignment is clicked .Also want to trigger notification when CMDB task is assigned to CMDB group. How can i achieve this. Please s...
Hi I have a doubt, if the monitoring tool is not present in the either Pull or Push Connector, then which approach we should follow to custom integration.how do we know that we have to create a custom Push or Pull connector. Thanks & RegardsMirza Sq...
Hi Community friends, We have "Service Graph Connector for Intune" and able to retrieve CI's from Intune. customer is looking for lastLogOnDateTime and lastlogonuser attributes values but these attributes has empty values.Note# On staging table thes...
Hello Everyone, I am using the SG Azure and IntegrationHUB plugin to bring the Hardware CIs from Azure Cloud to ServiceNow CMDB. We have 22 scheduled data Imports which are running daily and brings data from Azure.I want to stop the CI which has the...
Hello, I am building a custom pattern for mssql db. I am getting output by running powershell file. Output is in key:value format. How can we map it with existing records in mssql db table.Output eg: name:mastercollation_name: sql_collation_1collatio...
Hi all,I'm working in my PDI and trying to explore the Agent Client Collector (ACC-V) feature. However, I can’t find the Agent Client Collector tab or any related modules in the navigator. I can see the "MID Web Server" tab and I'm able to configure ...
Hi Folks, Greetings. we are on a Journey of Implementing Cloud discovery in our Organisation. I need clarity on the below queries 1.WE have a couple of Azure Management Groups which consists of 1000 of subscription, need advice on how to segregate a...
Hello Team, Could you assist me with integrating OEM with Event Management using SNMP traps version 13.5c? Thanks,Dan
Hello everyone,We’re in the process of implementing Service Mapping in our environment, and I’d like to ensure our MID Server is fully prepared for this purpose. I’m reaching out to gather a comprehensive checklist or best practices from those who’ve...
Hello Folks,Can anyone tell me how I can create Custom Probe and Sensors.Do I have to write scripts to customize "Probe" & "Sensors"?Thanks
Hi, We have Nexus 9000 series switches that are being successfully discovered in ServiceNow. However, the FEX devices connected to these switches are not being discovered.Some FEX devices were discovered previously in 2023 on the same switches, but t...
What benefits & pros and cons we get if we do cloud provisioning via Terraform vs direct integration with native cloud providers like AWS/Azure?
There are OOB Cloud Services Catalog items for AWS, Azure etc but it works via Terraform.Why so? Reason behind that? Does ServiceNow want to forcefully make customer to use Terraform to enjoy OOB items?What if customer is not using terraform or any o...
Looking for end to end flow diagram of how Cloud provisioning works in ServiceNow Cloud management application.Right from requisition, API call, MID server etc till provisioning and updates back to ServiceNow Architecture diagram is missing in docs.
Hi Experts, Has anyone implemented Nasuni discovery? Need an idea with how to discover Nasuni device. Classes, what are the relationship types , attributes, credential type etc. Any documentation and Prerequisites info would be helpful. Thank you.
