Hello Team, We are looking for AWS Discovery architecture, what phases are the discovery going through ? etc,.How a discovery is initiated, what are the phases it goes through, How data is brought back, Is there an ECC queue etc,.We are looking for a...
Hi All, Can anyone please explain me how the service mapping dependency works as I am seeing some issue. There is one CI which is showing as Major severity and when i open the Service mapping of it then it is showing because of the another CI -"Custo...
Hi, 1. How to delete a service map. I have deleted the entry point and Application service. Then when I create a new service and give the entry point, the map is appearing instantly. So where is that map and its connections stored. 2. On Some hosts ...
Hi! I am facing a few issues in Service Operations Workspace - Express List Views. 1. Can individual members can apply customized filters to the Express list View without impacting the main filters that are already present in Express List View:We are...
Hi, We use various predefined express list views for our teams. The Time Range Picker always has the value "Last 24 hours". I want to set this value to "All Time" by default for all views. Is that possible? ThanksThomas
How to add the Express list module in Service workspace
Hi All, I am working on Application table(cmdb_ci_appl) how do I get only fields which are on form not all class fields. Thanks.
We are looking to leverage the ACC client for other purposes, but the question has come up to whether the ACC client could replace discovery. I cannot find any information listed anywhere on whether the ACC client can create the same relationships th...
Hello All, Could you please confirm,can we discover azure firewalls through IP based discovery .If yes ,can you confirm the table in which cloud firewalls will be cretaed through IP based discovery . Thanks.
We're running AWS Cloud Discovery. Due to the large volume of assets, discovery is extremely slow. A complete run has ~3 million probes and takes about 3 days. We're running using 7 MID Servers. I've been monitoring CPU, RAM & Network bandwidth usage...
Hi All, We have recently configured SolarWinds graph connector for pulling the SolarWinds data to ServiceNow CMDB. But when we are going to testing connection step and clicking on load 20 test records then we are getting the below error Error message...
As you may know, the out of the box correlation(CMDB, Automated, text based, etc.) creates a new Group Alert as a parent record and keeps the real alerts as secondary child alerts.When using an alert management rules to create Incidents automatically...
Hi Everyone. We are Implementing Event management in our system and we did simple steps to get our initial setup by creating Event rules, Alert management rules and sub flow to create incident. Now our PO's has requested to check if there is existing...
Is there a way to create a report on the incident subcategories and assignment lookup rules (dl_u_assignment) and find out which subcategories is missing from the assignment lookup rules? I tried creating database view but I am getting thousands or r...
[Rome] I've enabled JEA discovery on 2 Azure Windows servers. They seem to be configured identically, but while I'm getting a good discovery from one of the servers, the other one is giving me this error, and I can't seem to find any reference to it...
