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Applicative Credentials for MSSQL

Hi folks, I'm trying to discover MS SQL installed in Windows Machine.I've defined applicative credentials and win credentials but's throwing the error.  Credentials being used:User name: sa        

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Agent Client Collector Monitoring

Hi,I need to setup ACC-M from start, but I am not very much aware of how-to setup it step by step. If anyone give some steps and pre-requisites how to start it from the Agent installation and on how many servers, we need to install it to the setting ...

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Discovery Schedule of Subnet fails, individual IP succeeds.

We are seeing Windows Server discovery failing in Schedules containing IP range.     But if I go into a Quick Discovery of a single IP it works fine.      For example Schedule is to discover a /24 subnet.     ALL the Windows discoveries fail, all cre...

Cyber Ark Integration for Oauth 2.0 with ServiceNow Via Mid Server

Hi Team ,I am currently working on the CyberArk integration with ServiceNow. We have successfully completed the integration for Windows, SSH, and VMware using the External Storage Plugin, and have now started working on the OAuth 2.0 implementation. ...

MDAQUIBK by Tera Contributor
  • 648 Views
  • 4 replies
  • 1 helpfuls

Resolved! Hardware alert and application alert correlation

I have a requirement where i have to correlate 2 types of events/alerts. 1 events gets triggered when application goes down and 2 alert gets triggered when underlying hardware goes down.now objective is to show in the alert that event 1 happened beca...

Resolved! Oracle Listener and Oracle Database discovery issues

Hi, I have a problem with the discovery of Oracle databases (cmdb_ci_db_ora_instance). In the discovery logs I receive an error message for Oracle Listeners (see image oracle 1) in particular this message here (see image oracle 2). Finding the PID in...

devpc by Tera Contributor
  • 1470 Views
  • 4 replies
  • 0 helpfuls

Service Operations Workspace Integration Launchpad Update Set

The SOW Integrations Launchpad was used to create a custom integration.  It was saved to an update set. When we try to commit the update set to another instance, the integration wasn't showing in Integrations Launchpad. I got an error related to cros...

Sam Johnson1 by ServiceNow Employee
  • 536 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need help on Discovery for DB instances

Hi,I am new to discovery and I want to discover the database instances(MS SQL).Can anyone help me with some step by step process for the DB discovery.Currently I only know that we have OOTB Tables and we have OOTB Patterns as well and we need applica...

Deepika Jain by Tera Contributor
  • 1333 Views
  • 4 replies
  • 3 helpfuls

Resolved! ACC - Host Data Collection Failed

Hello Everyone, Agent was successfully installed on Windows machine and status UP in Servicenow. When i click on Collect host data getting failed Error in Recent Input Queues:  error getting assets for check: error fetching asset: Response Code 503",...