Discovery Admin Share

Tuna · ‎10-11-2019

Hi Guys,

Since we've upgraded our instance to New York, Discovery requires a admin share on Windows Servers to work properly. Right now we do not have an admin share on our Windows Servers which results in failing discoveries because of following error message:

Is there a way to switch back to the old Discovery method without the necessity to have an admin share on the target system?
This is currently very critical for us and I am assuming that it can't be the only solution to set up an admin share on every Windows Server that needs to be discoverd.

See also following link to the doc: https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/summary/rn-summary-chang...

Any help is appreciated.

Best Regards

Tuna · ‎10-22-2019

Following steps are required to switch back to the legacy WMI Discovery:

Contact ServiceNow Support and ask for the Update Set "WMI_Revert_To_Legacy_Discovery". Load and Commit this Update Set on your instance. The Update Set already contains the MID Server Property mid.use_legacy_wmi. It also contains some changes to the Probes to prevent WMI to use the admin share.

After committing the Update Set the first Discovery run takes a bit longer than usual but the second one then works as expected.

View solution in original post

doug_schulze · ‎10-11-2019

While Tom's property is part of the going back to the way things were, there is also some other updates that would be best if support walked you through. Id open a case to get this straightened out.

Or

What Andrew said.. 🙂

Tuna · ‎10-15-2019

Already created a Case and will keep you informed. Thanks for the support.

adilrathore · ‎10-15-2019

From New York Patch 1 HF1 there is an option to revert back to the old way and not use the admin$ share. Please open a case with Support for guidance.

JJ20 · ‎04-02-2020

I can't have my entire site flip over 'the the old way'.

I need to work with support for certain servers to be discovered 'the old way' and the remaining to be discovered 'the new way'.

How would I contact support?

Community Alums · ‎04-29-2020

Is there any drawback of stepping back to WMI legecy ?