What is the Manager of Managers (MOM) layer in ServiceNow and What is uses of it?
What is the Manager of Managers (MOM) layer in ServiceNow and What is uses of it? Anyone having explanation on it please share it, Thank you.
Forum Posts
Documentation For SNC Network APIs
Is there any online documentation for these network APIs? If so, where is it? SncIPAddressV4 SncIPAddressV6SncIPIteratorSncIPListSncIPMetaCollectionSncIPNetmaskV4SncIPNetworkV4SncIPRangeV4SncMACAddressSncMACAddressMfrSncIPAuthenticator
Event management not generating message key automatically
Hi All, I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer. I do not get message...
I need to suppress alerts + incident creation when CI's in maintenance mode
I need OOB or any other simple way step by step process to suppress alerts + incident creation when CI's in maintenance mode please let me know this will be helpful for me
ITOM LICENSING
Hi Experts, I wanted to know more about how the ITOM licenses are calculated based on the CIs, is it by CI count? Any leads would be appreciated. Thanks,Shantanu
Resolved! SNMP Discovery not receiving all OIDs from F5s
Good day to all,Please don't confuse this with issues with a missing OID for classification. We have 20 F5 BIG-IP load balancers in one of our test discovery schedules. I can run that schedule back to back (5 minutes to let the first finish) and in...
Resolved! IBM HCM Discovery Warning
Dear All, When I run discovery of HMC Server. I receive the following two warning:1. " /bin/bash: PATH: readonly variable"2. "/bin/bash: PATH: readonly variableenvironment: line 4: /bin/systemctl: restricted: cannot specify `/' in command names" Earl...
Need to create a dropdown field in ui page
Please Urgent Requiremnet.......!!!!!!!!!!!!!!!! Hello everyone, I'm new to servicenow, I want to create an ui page with a drop down field. the drop down will have the user data from user table and click save. when i select any user and click sa...
Stop Discovery for Specific Classes
Hi All, As part of my current discovery solution Servicenow is discovering some redundant data that I do not require and to maintain a lean CMDB I wish to disable discovery of those CI Classes. But I am unable to figure out how to do so, for example ...
Has anyone built out a CMDB Class for DFS/Windows Shared Folders, or a Discovery Pattern for the same?
Has anyone built out a CMDB Class for DFS/Windows Shared Folders, or a Discovery Pattern for the same? Looking to manage our Shared Folder Requests (New Build, Request Access) using CMDB CIs. Thanks.
Entrust CA - Certificate Management
Exploring certificate module to integrate with Entrust CA. Wondering what type of credentials must be created for the integration to perform the discovery and as well for any workflow automation. On the entrust side I can create an API account with r...
Event Filter - value "matches regex" or "matches pattern"
Has anyone been able to find what works or doesn't work? I've been chasing it this morning and "matches pattern" works if you simply put something like *SW* but the second I try to make it more advanced with additional text it doesn't work. For examp...
See all incidents created by an alert
The Task field on an Alert only shows the current/latest incident related to an Alert, but how/where can I see all the incidents that's related to an Alert? Is there a way for this? I thought it was easy to find, but I haven't found it yet, and since...
Resolved! CPG to patterns migration
Hi All, Is it necessary to migrate from CPG to Patterns for Google cloud discovery, as I do not see any migration option in migration wizard apart from Azure and AWS. How does GCP get discover in that case? Look forward for your response. Regards,Han...
Subnet Discovery against Meraki
Totally new to service now and I am tasked with getting Discovery working to discover our subnets/networks and we are a Meraki shop. We are thinking we need to use SNMP to query the MX device on the local port from our MID server. The guided set up i...
