Hi All, Has anyone discovered Silver Peak router devices. if yes, could you please let me know if you were able to discover Serial Number for those devices and how? I am able to discover these devices by adding SNMP OID classification, but Serial Nu...
Hi All, I am pushing event using API explorer and get everything working as I expect but when i see in event's "message_key" field then I don't find any auto generated message key when i do not provide this value in API explorer. I do not get message...
I need OOB or any other simple way step by step process to suppress alerts + incident creation when CI's in maintenance mode please let me know this will be helpful for me
Hi Experts, I wanted to know more about how the ITOM licenses are calculated based on the CIs, is it by CI count? Any leads would be appreciated. Thanks,Shantanu
Good day to all,Please don't confuse this with issues with a missing OID for classification. We have 20 F5 BIG-IP load balancers in one of our test discovery schedules. I can run that schedule back to back (5 minutes to let the first finish) and in...
Dear All, When I run discovery of HMC Server. I receive the following two warning:1. " /bin/bash: PATH: readonly variable"2. "/bin/bash: PATH: readonly variableenvironment: line 4: /bin/systemctl: restricted: cannot specify `/' in command names" Earl...
Please Urgent Requiremnet.......!!!!!!!!!!!!!!!! Hello everyone, I'm new to servicenow, I want to create an ui page with a drop down field. the drop down will have the user data from user table and click save. when i select any user and click sa...
Hi All, As part of my current discovery solution Servicenow is discovering some redundant data that I do not require and to maintain a lean CMDB I wish to disable discovery of those CI Classes. But I am unable to figure out how to do so, for example ...
Hello Team, While executing the Discovery of Routers/Switches I am getting error on Pattern. We are on Tokyo version. I get below message not able to identify cmdb_serial_number. 2023-04-10 10:50:15: Identification Engine: Discovery status is FAILURE...
Has anyone built out a CMDB Class for DFS/Windows Shared Folders, or a Discovery Pattern for the same? Looking to manage our Shared Folder Requests (New Build, Request Access) using CMDB CIs. Thanks.
Exploring certificate module to integrate with Entrust CA. Wondering what type of credentials must be created for the integration to perform the discovery and as well for any workflow automation. On the entrust side I can create an API account with r...
Has anyone been able to find what works or doesn't work? I've been chasing it this morning and "matches pattern" works if you simply put something like *SW* but the second I try to make it more advanced with additional text it doesn't work. For examp...
The Task field on an Alert only shows the current/latest incident related to an Alert, but how/where can I see all the incidents that's related to an Alert? Is there a way for this? I thought it was easy to find, but I haven't found it yet, and since...
Hi All, Is it necessary to migrate from CPG to Patterns for Google cloud discovery, as I do not see any migration option in migration wizard apart from Azure and AWS. How does GCP get discover in that case? Look forward for your response. Regards,Han...
Totally new to service now and I am tasked with getting Discovery working to discover our subnets/networks and we are a Meraki shop. We are thinking we need to use SNMP to query the MX device on the local port from our MID server. The guided set up i...
