Discovery and Service Graph Connectors - how to stop adding a value for 'assigned_to'

[Carl Fransen1]

Hi Team,

Posted the question below in the SGC forum - but adding here for visibility.  Essentially keen to have all discovery sources to leave the 'assigned_to' field blank.

https://www.servicenow.com/community/service-graph-connectors-forum/how-to-stop-sgc-updatign-the-ass...

Cheers

Carl.

[Patrick DeCarl1]

From discovery you have sys_property -- glide.wmi.assigned_to_always_overwrite you can change this to false to stop overriding assigned to value.

From SCCM side, you could just remove the mapping from the ETL mapping on "Computer Identity - Compute"

Overall, I would recommend setting up reconciliation rules for the source you want to allow to update assigned to via IRE. 

[Carl Fransen1 · Accepted solution]

In the end what worked for me was to add a reconciliation rule for a source I DON'T use (in my case LANDesk) and set that as the only source that can update this field.  This then works on insert and update of Assets and the field isn't ouched at all.

[Patrick DeCarl1]

Remember reconciliation rules only works on updates and not inserts.