Discovery changing CI name everytime

bgworld · ‎08-01-2017

Hi All,

I am facing strange issue with discovery. A linux server with 3 dns names. Every time disovery runs it sets different CI name based on whatever dns name it finds first.

Interestingly, host name is not changing and coming as correctly.

For Ex.

Linux Server: myserver_truename@mycompany.com

Other DNS names: myserver_A@mycompany.com, myserver_B@mycompany.com, myserver_C@mycompany.com

Hostname: myserver_true@mycompany.com

Discovery on day 1 sets the CI name as myserver_A@mycompany.com

Discovery on day 2 sets the CI name as myserver_B@mycompany.com

Discovery on day 3 sets the CI name as myserver_C@mycompany.com

VivekSattanatha · ‎08-01-2017

Brajendra,

Go to Discovery Definition --> Properties and make your setting like below.

After that, your hostnames won't get updated by DNS.

Regards,

Vivek

Based on the impact please mark helpful or correct

View solution in original post

Nikhil Hattangd · ‎03-10-2021

Hi All,

What is the result when all 4 are checked (DNS, WMI, SSH and SNMP)?

Also, how can we find out which protocol takes precedence over the other?

Thanks!

JhansiV · ‎07-24-2024

I have the same question. Did you get any answer to this outside of this thread?

Thanks!