Discovery classifies the device correctly - "Active, Windows Cluster VIP" but no CI is created.

james_lewis
Tera Contributor

‎02-02-2016 08:16 AM

When discovering a virtual IP address on our network, discovery classifies the device correctly - "Active, Windows Cluster VIP" but no CI is created.   How can I get these VIPs into ServiceNow.   The use case is a user who wants to dump a database and would use the VIP address and not the SQL server CIs behind the VIP for the request.

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doug_schulze
ServiceNow Employee
ServiceNow Employee

‎02-02-2016 09:48 AM

James,



They would be.. as part of the Windows cluster record...


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curtisrowell
Mega Expert
In response to doug_schulze

‎10-05-2016 11:41 AM

I have performed a global search and   a search in Servers and there isn't any CI which is similar.   How/where would we find and validate this cluster record?


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