Discovery Dashboard --> Unrefreshed Device Removal
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10-18-2024 08:00 AM
We have a couple of devices that were initially put on the network and were discovered but have since been removed from the network and are directly connected to the device. With this, the Discovery Dashboard jobs recognizes the device as unrefreshed. However, it will not be added back to the network. I don't want to clear the Discovery source as that is great history of how it was created but it should not stay on the unrefreshed list as it makes it look like there is some action needed and will cause folks not to action anything.
How do I get it so it is no longer considered unrefreshed?
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10-20-2024 05:03 AM
hi @bkopitzke
First thing to check, what type of devices are these? and then check ci table class of these CI's. When these devices are directly connected to the other devices. check to which device they are connected to and their CI class in the cmdb. Try to create a relationship between the primary ci and connected CI's in the discovery pattern that way ci's will not stay in the unrefreshed data.
Please mark my answer as helpful, if it resolves your problem.
Regards,
Srinija
