discovery device history statuses

Ravish Shetty
Tera Guru

hi all,

we are seeing some of these statuses for the discovery for windows servers from the device history. any known reason for these apart from credentials not authenticating?

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1 ACCEPTED SOLUTION

doug_schulze
ServiceNow Employee
ServiceNow Employee

Active = There were classification ports open 

Active couldnt classify = We saw the classification ports open but when we tried to authenticate it failed

Active couldnt classify, no wmi connection = We saw port 135 open but when we tried to talk WMI no response was given.

Alive, not active, not classified = No Classification ports were open but we got some level of response such as refused. 

 

Hope that helps.

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5 REPLIES 5

You need more than just port 135 open, that's just the front door.. .Remember WMI Discovery requires the high ports open as well.

 

https://support.microsoft.com/en-us/help/832017/service-overview-and-network-port-requirements-for-windows