Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Oneview integration

Is there any OOB integration between ServiceNow and HPE Oneview?CheersMark Tuffey

Guidance on loading SNMP MIB for pattern designer

objective: discovery and classify a Nasuni linux file server that utilizes SNMP MIBs.possible issues with discovery: 1. unsure about credentials to the server (which we'll work on).  2. uncertain about loading a MIB main question is regarding MIBsAtt...

Les1 by Tera Guru
  • 1928 Views
  • 7 replies
  • 3 helpfuls

Adding AS400 to Discovery

Out of box, ServiceNow does not give us the ability to scan and classify AS400 devices. However, if your AS400 administrator is willing to open SSH on the boxes, then you can create probes and sensors to do the work just like as if it was a Unix mach...

dturner by Giga Contributor
  • 13721 Views
  • 27 replies
  • 10 helpfuls

Resolved! Service Mapping Tables

We have below tables for Service Mapping1) sa_discovered_services is to create service maps2) csdm_app_services -  all apps are in this table3) cmdb_ci_service_auto  - all apps are in this table too Then what's the difference between csdm_app_service...

starting midserver with gmsa account gives error 1069

Hi all, I'm trying to install a midserver on windows using a gMSA  service account as we want to use this for the windows discovery.installation of the midserver using this account is successfull however, starting the midserver service fails with err...

Resolved! Remove Columns From Discover Pattern Table

QuestionCan I remove unwanted columns from Discovery Pattern tables? If so, how? Use CaseI run this WMI query and put the results into a Discovery Pattern table "$db_query_results".SELECT Name,DataFilesSizeKB FROM Win32_PerfFormattedData_MSSQLSERVER_...

Tom Rausch by Tera Guru
  • 638 Views
  • 3 replies
  • 1 helpfuls

ACC Host data collection failing

Hi,   We are doing ACC POC and we were able to connect ACC with the Servicenow instance. However, the host data collection for the agent is failing. ACC-V,ACC framework are installed.   In the system logs, i noticed this error"output":"sh: endpoint_d...

Neha79 by ServiceNow Employee
  • 822 Views
  • 1 replies
  • 0 helpfuls

How to change the title of a header widget in a dashboard?

This is driving me insane. I have added some widgets to a tab in a dashboard (see below). But how can I change the name assigned to the widget once I have created it? I can edit the widget and change the name there, but why is displayed is never chan...

find_real_file.png

We are not able to discover few Linux servers in ServiceNow.

HI Community, We are trying to discover few Linux servers in ServiceNow. Credentials are working fine and port 22 is already opened. When we ran a quick discovery for these Linux servers we are getting below warnings: ->Cannot connect, status is TCP_...

How to view Alerts in Operator Workspace

Hi all,I am struggling with the following: We would like to start using the operator workspace with event management. Typically, the tiles for a particular service are highlighted in yellow/orange/red when alert is created connecting to a CI (host) a...

Jaap by Tera Expert
  • 1442 Views
  • 4 replies
  • 0 helpfuls