Hi, We are doing ACC POC and we were able to connect ACC with the Servicenow instance. However, the host data collection for the agent is failing. ACC-V,ACC framework are installed. In the system logs, i noticed this error"output":"sh: endpoint_d...
This is driving me insane. I have added some widgets to a tab in a dashboard (see below). But how can I change the name assigned to the widget once I have created it? I can edit the widget and change the name there, but why is displayed is never chan...
HI Community, We are trying to discover few Linux servers in ServiceNow. Credentials are working fine and port 22 is already opened. When we ran a quick discovery for these Linux servers we are getting below warnings: ->Cannot connect, status is TCP_...
Hi, I have just notice that the condition builder in servicenow trims spaces off the end of strings that you enter and I don't know how to get around it. see the 3 example records below: Telstra BigpondTelstra Elite GatewayTelStrat InternationalT...
Hi all,I am struggling with the following: We would like to start using the operator workspace with event management. Typically, the tiles for a particular service are highlighted in yellow/orange/red when alert is created connecting to a CI (host) a...
No aws virtual machine found via aws cloud discovery corresponding to aws window server found via ip based discovery. Hence no virtualized by relationship getting created.
Hello All, We have the Discovery populating the Serial number field on the linux server ,as per the OOTB process we have access to dmidecode and the system serial number,uuid,chassis number , baseboard serial number are being populated as expected. B...
How to configure the incident form inside the Service operations workspace.I would like to add a few more header section in the incident form which is represented Pictorially. (How it is) (How i want it to be) I want my header section to look like th...
Hello, I have multiple Sources like Discovery, Intune, Tanium...etc. I would like to prevent any of these sources from updating the serial number if the serial number is not empty on the CI. How could I achieve this with reconciliation rules? any lea...
Hi , Need to configure email Notification for certificate expiry -before 90 days, 60,30,15,and 1 days please help to configure
Hello ServiceNow Expert, We have done the infrastructure scan for the AWS environment and discovered Virtual Machine Instance. Later we run the Host OS level and discovered successfully. After validating the data, we could both are discovered but Vir...
Hi ! I downloaded the MID installation file from PDI(tokyo verison) and tried to install in my personal laptop which of windows 11 os version. 1. I created the mid user - added role2. Downloaded windows 64 bit file - Its not installing - Message I se...
Hi,We notice that Discovery when discovering an MSFT SQL Instance CI on a SQL cluster names the instance including the hostname of the cluster node the instance is running on at the time of discovery.For instance if:Instance name: I01Cluster name: sq...
Kindly guide me on how to configure incidents inside the Service operations workspace.In the horizontal portion (highlighted in red in the figure below), I would like to add an overview and playbook (tabs), and in the vertical section, I would like t...
Hello Expert Team, Looking for quick help here for Windows Machine discovery.In my setup I am running discovery for target host and its getting failed with below message while classification Command [$env:PSModulePath = $env:PSModulePath + ";C:\SNO...
