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Discovery for MariaDB (again)

Hi Everyone, since this question is 3y old https://community.servicenow.com/community?id=community_question&sys_id=39f6c37edbf9b3c01cd8a345ca9619b7 I was wondering, if this is still valid. Unfortunately: no. In the meantime, MariaDB changed its proce...

Nick89 by Kilo Guru
  • 2317 Views
  • 7 replies
  • 1 helpfuls

Last Logon details(Date and time) from SCCM Integration

Hi, We have implemented SCCM integration and is working fine. Client needs user's Last Login details such as Date and Time from SCCM Integration. I have created a field called "Last Login Date" and trying to map with SCCM field "Last_Logon". But even...

Pranita2 by Kilo Guru
  • 5829 Views
  • 6 replies
  • 3 helpfuls

Resolved! Service Mapping for Vendor Based Applications

Hi  Any help is appreciated  How can we do Service Mapping for Vendor Based applications ?App SME   say there are NO servers  for Vendor Based applications .So what information we need  to get from Vendor Based application to do Service mapping Thank...

Resolved! Mandatory and read only fields after save

Hey all,  I now have a requirement to lock fields, make them mandatory and unlock depending on states and wondered what the best/quickest approach would be below is the flow and what locks/mandatorys are needed    When the phase is in definition noth...

scottjus82 by Kilo Guru
  • 5558 Views
  • 15 replies
  • 1 helpfuls

How can we Integrate Event Management via Emails

Hello Team, Can anyone please help me to understand how can we integrate Event Management via Emails?What would be its prerequisites and how it can get converted as events in ServiceNow? Any quick help is much appreciated. Thanks,Pranita Bahuguni

Pranita2 by Kilo Guru
  • 771 Views
  • 1 replies
  • 0 helpfuls

SolarWinds Integration Issues

We've configured the SolarWinds/ServiceNow integration and incidents are being created properly from alerts, but we're finding now that once the incident is resolved (an active state) in ServiceNow the incident is getting re-opened because the alert ...

Ryan S by Mega Sage
  • 2121 Views
  • 4 replies
  • 0 helpfuls

Azure IP address Discovery from cloud based discovery

Hello All, We are discovery Azure cloud using service account and discovery is working fine as well. However we are not seeing IP address being populated on VM instance table against any VM coming from Azure. To discovery Azure IP addresses, we found...

Network Switch Pattern Extension

There was a need to have switchport names ('interface_name') to combine the related switch name and the interface name. Ex: Switch01-Eth1/1. This was to allow users to easily identify which switch the port was associated with on certain forms and vie...

Service Mapping - History

Hi Team, Could someone please share your ideas for me, We have created around 300+ service maps. However due to operational changes maps are getting changed (update, new, delete). I can compare with baseline in the map. My requirement is, how do i se...

Bkanagaraj by Tera Contributor
  • 1293 Views
  • 5 replies
  • 0 helpfuls

Resolved! IPV6 conversation

Please explain how to convert IPv4 address to IPV6 address for discovery ? Here Mid servers are build with WinRm protocol and team said it should be discovered using IPv6 address  How to convert IPV6 address with prefix for following ip range ( 10.80...

sukran by Mega Sage
  • 1286 Views
  • 2 replies
  • 1 helpfuls