Discovery Error: Error in Horizontal Discovery Sensor for Horizontal Pattern

[Naushad2]

Hi All,

While trying to scan an IP (classified as Linux server) I am getting the following Error: 

Error in Horizontal Discovery Sensor for Horizontal Pattern: Payload was in an unexpected format, the payload will not be processed

Has anyone came across this error before?

Any help would be highly appreciated.

Note: I have already set the property com.glide.closure_max_rows_per_table to 600000.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827291

[Rahul Priyadars]

what happens when u do a quick Discovery for this IP Only?

It Says About PAYLOAD Format means JSON may be Disturbed because of Some Special Character.

Regards

RP

[Naushad2]

@Rahul Priyadars Thank you for the response.

I getting same error from quick Discovery as well and nothing mentioned in within the error message.

Here's the quick glance of the input payload (Pattern Launcher: Linux Server )

Is there anything I can do from ServiceNow on payload format or it needs to be communicated to client?

[Rahul Priyadars]

Please check Linux Server IRE Rule ..is it OOTB or Customized?

try Same quick discovery on more Linux Servers and see is this happening for all

Regards

RP

[Naushad2]

@Rahul Priyadars It is customized as per client's need.

Is there anything specific I can check which is causing this issue?