Discovery error "**** is a broadcast address. Aborting discovery"

[sr_surendra]

Dear all,

I'm getting following errors while network device (Switch) discovery.

Can someone please help me understanding issue, I'm new to discovery troubleshooting

THanks,

Surendra

[Onkar Pandav]

Hi,

Please check below links that may be useful.

Error: SSH authentication or connection failure

Discovery best practices

Let me know if it helps.

[DaveHertel]

Hi - you mentioned this is a switch... so do the following to get the basics setup:

1.  use SNMP credential type. work with network team to get a proper SNMP (v1? v2? v3?) credential setup on switch

2. when the target switch has valid SNMP cred, then add that cred to SN.  (be sure the SNMP version is correctly defined in SN for whatever type the network team used)

3. test the cred against the IP switch to verify the cred works as expected

4. Run quick discovery of the switch.  Point to an IP on the switch and see if disco can inventory it

Hope this helps?

[sr_surendra]

Thanks for the reply guys,

I'll check on the things suggested.

Regards,

Surendra

[Ashutosh Munot1]

Hi,

This KB has it all:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0539839

Thanks,
Ashutosh