Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Discovery Experience with IBM Storage

SNFan
Tera Expert

‎04-07-2015 07:53 AM

Hi - Has anyone successfully used (CIM) discovery against the following SAN gear? Any experiences to share?

  • IBM V7000
  • IBM XIV
  • IBM SVC
  • IBM Flash 840
Labels:
  • 8,149 Views
31 REPLIES 31

marius_horja
Kilo Explorer

‎07-02-2015 05:54 AM

Have any idea how this error can be solved within IBM SVC Discovery ?


CIM Sensor error: CIM query `poolVolumes` not found in CIM Probe results.


--


And/Or why those error appears in SVC DIscovery - as i use superuser for SVC (local super user).


CIM_AllocatedFromStoragePool - Authentication failed.


CIM_ConcreteComponent - Authentication failed.


CIM_AllocatedFromStoragePool - Authentication failed.



123.png


Any idea or help will be really appreciated.


Preview file
81 KB
0 Helpfuls

marius_horja
Kilo Explorer
In response to marius_horja

‎07-03-2015 06:23 AM

My patience it's on the edge....


  I don't know how, or why - but i was able to discover inside a SVC Cluster all the pools, and inside one pool the volumes.....


find_real_file.png


I don't know why i cannot discover volumes inside the other pools....make no logic for me...



In Discovery logs it's full of errors/warnings. I don't know why discovery can't log in inside the pools.....



find_real_file.png



In ECC queue it's only a error...



find_real_file.png



Anything that can help ?


Preview file
78 KB
Preview file
116 KB
Preview file
85 KB
0 Helpfuls

stevefrancis
ServiceNow Employee
ServiceNow Employee
In response to marius_horja

‎07-06-2015 09:41 AM

Can you file an incident for this?   I'd really like to get support for IBM SVC's into the next release, but right now I can only look into this in my spare time (which is pretty much non-existent...)


0 Helpfuls

marius_horja
Kilo Explorer
In response to stevefrancis

‎07-07-2015 10:37 PM

INT2645364 has been created to cover all discussion in this topic.


0 Helpfuls

marius_horja
Kilo Explorer
In response to marius_horja

‎07-10-2015 06:23 AM

Below error has been solved - as there was multiple entry defined for Probes and Sensors. I deleted all the duplicates and run another Discovery.


Error       Sensor error when processing <a href='ecc_queue.do?sys_id=0255456f0f010680bf51059ce1050e52'><u>CimProbe/10.x.x.x.</u></a>: The <a href='discovery_sensor.do?sys_id=0ebd50990f450a80bf51059ce1050eb8'>sensor</a>'s major version = 1 while its <a href='discovery_probes.do?sys_id=null'>related probe</a>'s major version =


--


Now we have the following error left, in Ecc Queue:
mid.server.xxxx_xxxdemo CimProbe SMI - Storage Server 10.x.x.x input error
CIM Sensor error: CIM query `fcPorts` not found in CIM Probe results.




and another 14 Issues in Discovery Log:

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxx:6'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - CIM_AllocatedFromStoragePool - Authentication failed.
IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxx:8'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - CIM_AllocatedFromStoragePool - Authentication failed.
IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxx:0'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - CIM_AllocatedFromStoragePool - Authentication failed.
IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxx:4'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - CIM_AllocatedFromStoragePool - Authentication failed.

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxxx:0'}.CIM_ConcreteComponent{{Primordial='TRUE'}}.* - CIM_ConcreteComponent - Authentication failed.

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxxxx:7'}.CIM_ConcreteComponent{{Primordial='TRUE'}}.* - IBMTSSVC_ConcreteStoragePool - Authentication failed.

IBMTSSVC_Cluster{CreationClassName='IBMTSSVC_Cluster',Name='00000xxxxx:000002xxxxxxx'}.CIM_HostedShare.* - IBMTSSVC_Cluster - Authentication failed.
IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxx:1'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - CIM_AllocatedFromStoragePool - Authentication failed.
IBMTSSVC_PrimordialStoragePool{InstanceID='IBMTSSVC:0000xxxxxxx'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - IBMTSSVC_PrimordialStoragePool - Authentication failed.

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxx:1'}.CIM_ConcreteComponent{{Primordial='TRUE'}}.* - CIM_ConcreteComponent - Authentication failed

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxx:4'}.CIM_ConcreteComponent{{Primordial='TRUE'}}.* - CIM_ConcreteComponent - Authentication failed.

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxxx:6'}.CIM_ConcreteComponent{{Primordial='TRUE'}}.* - CIM_ConcreteComponent - Authentication failed.

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxxx:8'}.CIM_ConcreteComponent{{Primordial='TRUE'}}.* - IBMTSSVC_ConcreteStoragePool - Authentication failed.

IBMTSSVC_ConcreteStoragePool{InstanceID='00000xxxxxxxxxxx:7'}.CIM_AllocatedFromStoragePool{{ResultClass:'CIM_StorageVolume'}}.* - IBMTSSVC_ConcreteStoragePool - Authentication failed.




After Discovery i can find in the CI some Storage Volumes and Storage Pools. I am really confused...




find_real_file.png




Below it's IBM CIM Guide for SVC (svc_bkmap_cimguidebk.pdf) - I think ServiceNow is not 100% prepared for IBM SVC and need some additional code/scripts/ in place...


ftp://ftp.software.ibm.com/storage/san/sanvc/V6.1.0/SVC_CIM_Agent_Developers_Guide.pdf




Ticket: INT2645364   it's still opened within ServiceNow. Any Help, in Any Way will be really appreciated.


Thanks in advance!




Preview file
108 KB
0 Helpfuls