how does MID server use outbound actions for Servicenow Discovery execute now?
i am confused as to how the execute now in Discovery works. can anyone explain how that action is not an inbound access to the MID server? Thank you
Forum Posts
Resolved! How to Manually Register Certificates
Hello, I would like to demonstrate the Certificate Inventory and Management feature to a customer. However, since I cannot set up a Mid Server in the PDI environment, I want to manually register some expired or soon-to-expire certificates. I uploaded...
Event table storage limit?
Is there an upper-limit on how many events that ServiceNow Event Management can handle? I have a customer who's calculated that they'd be sending about 6 million events at around 3 TB of data per week. I know there's a blurb saying that SN Event Mana...
How to Import a delimited text file details into a custom table
Hi All, Is there a way where I can make an import like IntegrationHub-Import from an attachment in a RITM record? I have a RITM record where a file was attached into. Filename: testingfileonly2_tpw_feed_itgold.txtFile details:user_id|first_name|last_...
Monitor the memory usage of a specific process and alert on it - ACC-M
Hi I am trying to work on ACC-Monitoring, and the ask is to Monitor a specific Process usage and raise an alert if the usage reached a specific threshold. the metric that i am trying to use is os.windows.metrics_process_Status but unable to find a wa...
AD orchestration is not working without "Domain admin" access
ServiceNow not able to create user or do any other orchestration activity in AD without "domain admin" access, which AD team can't provide because of it is having highest privileged access. Any help is appreciated. Best.
Resolved! How to redirect Virtual Agent from Agent Workspace to Service Operation Workspace?
How to redirect Virtual Agent from Agent Workspace to Service Operation Workspace?
AWS Cloud Discovery - Wiz / SGC Vs AWS Config Manager
Hi all, I am wondering if anyone has any experience in using Wiz to populate the CMDB and or specifically has any data pertaining to comparing the data which Wiz can populate, versus what is discovered using the standard AWS SGC (which requires Confi...
Prevent a specific discovery source from updating a CI
I have a CI that is flipping continuously between two discovery sources (Logic Monitor and ServiceNow). The reconciliation rule is set up for "All Attributes" Discovery source 1. SG- SCCM 2. ServiceNow. The rule is inherited from the Computer class. ...
Relationships between network devices
Hi,I am new to Network discovery, we are trying to discover network devices with SNMP.I did the setting as written in the documentation in ServiceNow ( add the Mid server to ACL and use SNMP v2 and 3 cred).I was able to discover the network device, b...
What is the use of Process Mining in ITSM?
Hi All, Can anyone help me to know more about Process Mining use in ITSM? Thank you,Aryan
Unable to create Case task at sn_customerservice_task table
I kept below condition to validate when a new email is arrived: Mailbox = JunkState = IgnoredReceive type = NewTarget = EmptyUser ID is inactive____________________ (function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ ...
Resolved! Software Metering and Usage data from Servers With ACC
Hello Everyone!! Can we get the Software metering and Usage details from the Servers(Winodws , Linux) With Agent Client Collector ? If you achieved this earlier please let me know!!
Network Command Line Terminal Based Discovery Pattern
I am trying to create a pattern which uses SSH connection to a network switch. Idea is to login to the network terminal console and run commands like "show running-config" or "show system info" and then fetch the values from the command output using ...
Not able to select and copy anything in ServiceNow
Last week I was able to highlight info in ServiceNow. And now I can't i get a prohibited sign when i hoover over data in ServiceNow. 1. I have changed browser.2. cleaned out my history on all browsers.3. Cleared out my history in clipboard and restar...
