Hello everyone, I am currently using Service Graph Connectors (SG-TenableForAssets, SG-Azure, SG-GCP, SG-Intune, SG-AWS) and Cloud Discovery(OCI) to populate the CMDB. However, I am encountering an issue with the Reconciliation Definitions.I understa...
Hello team,I can see the application fingerprints, but it does not show connection suggestions for service mappings.The connection suggestion table itself has no records.Please help me with thisHow can we get the list of records in connection suggest...
In ServiceNow, Zing is the searching technique that performs all text searches.
Hi,When we correlate the alerts, is there a way to bring all the CIs information that has been correlated into the description of the parent incident. Thanks,Shaziya
I’ve been working and studying ServiceNow for years and I’m not satisfied with what I’ve learnt from ServiceNow or with the last of real life expertise for integrations and CMDB building. I'm looking for someone who can show me how this is done.
We are trying Ci binding. So we are trying to use name in the additional information to bind CI. However Correlation Id is causing an error.Following fields are there in additional Info in the event - 1. Url 2. Correlation id 3. Name I want to remove...
Hi All, For MSFT SQL Instance, I have created two CI Identifiers.1. Name with Priority 50 2. Class and Instance name with Priority 100 Now I can see 50 records getting creates where name, and instance name both are emptyboth Identifiers have Allow Nu...
Hello Community,I am exploring the integration of a Data Center Monitoring Software (DCO & DCE) with ServiceNow to achieve the following objectives:Change Ticket Automation: The tool provides critical device information, and we want to raise ServiceN...
Hi,We are doing POC of Discovery and when trying to do a vCenter discovery it only manages to create the vCenter CI: Hovering the cursor over 'Details' under 'Issues' says "No credentials found for types SSH Password, SSH Private...". And under the D...
When in a list view of Incidents and needing to update the config_item field of the incident, often because it is empty, hitting the search button returns ever CI in the CMDB. How do I limit this to principal CIs?
Is it possible to add a save button to the service operations workspace so changes can be made to an incident? 
Hello, My organization is assessing which will be best for IT Asset Management (Lansweeper or ServiceNow ). We currently are using ITOM Visibility (Discovery) to populate our CMDB. Does anyone have experience with Lansweeper? If yes, what are the pro...
Please let me know if anyone faced this requirement when there is a possibility of ServiceNow discovery schedule to use only SNMP V2 version when V1/V2 is selected.
Report on active assignment groups in ServiceNow with below Scenarios 1 Manager name (owner o f assignment group)2.. How many users are tagged to each assignment group3. Way to find if the assignment group is part of any workflow (yes/ no)4. When w...
hey, there is an issue going on and i'm unable to figure out the things. The issue is there are CI's which have duplicates by name but contains different serial number. Now these are azure servers which change(update) there serial number when the ser...
