Resolved! How to find coalesce field in Robust Transform
Hi , How to find the coalesce field in Robust Transform ?
Forum Posts
How to Discover All Azure Subscriptions in ServiceNow ?
Hi , How can we Discover all Azure Subscriptions instead of manually clicking on Discover Subscriptions on Service principal Account In ServiceNow .This below property is already true. glide.discovery.cdu.auto_refresh_sub_accounts_and_ldcs = true Th...
vCenter Discovery Issue
I am trying to discover a vCenter appliance and it just discovers the appliance nothing else. It doesn't launch any other vCenter probes - VMWarevCenterNetworksProbe, VMWarevCenterDatastoresProbe, VMWarevCenterVMsProbe, VMWarevCenterClustersProbe The...
How to call a System Property for Approval Group from Flow Designer?
Hi,I have created a Flow Designer, and in this flow, I have added an action called Ask for Approval. In the approval action, I need to add an approval group. Currently, the approval group is configured manually, but I want to dynamically pull the app...
Lifecycle stage and lifecycle status fields not getting populated with transform maps
Hi, we are implementing CMDB and decided to use the CSDM status fields such as Lifecycle stage and Lifecycle stage status fields. We are trying to load sample data using import sets and transform maps, but these fields are being set to blank despite ...
Service Map credential Permission Issues
Hi All, I am facing an issue where Service Map is stuck with error Permission issues with Credentials(SSH private Key). I have attached the screenshot.I am able to login to these servers and Discovery has already added in CMDB.Is there anything I can...
Issue with login in ServiceNow using Integration User since SSO is enabled
We are integrating ThousandEye and ServiceNow via OAuth Authentication using Custom webhook in ThousandEye. In order to get token from Servicenow, ThousandEye redirects to Servicenow Instance and login via the Integration user. Since, there is SSO en...
Resolved! Stockroom field is mandatory when state is in stock
Hi Community, In Asset management workspace, once the state is "In stock", stockroom field becomes mandatory.However, I have checked that table, UI Policies, client script does not seem to have a logic where stockroom field is made mandatory. Any ide...
Resolved! Service mapping - Tag based approach vs Top down discovery approach
Hello, We are starting the service mapping stream and we are questionning our serlf what's the most appropriate approach The goal is to improve our operations : incident, change, ...Our assumption is to go with the tag based approach especiallay for...
Exclude Basic Auth Credentials Using for the discovery
Hi Everyone, We have multiple types of credentials stored on our credential table. This includes few Basic Auth credentials. What we recently noticed is when discovery in progress, it used these Basic auth credentials also to perform discovery. We ju...
Resolved! CMDB CI Class Models Plugin in PDI
I was attempting to install the CMDB CI Class Models Plugin in my ServiceNow Personal Developer Instance. When searching the plugins from within the instance, it does not come back. Is there a way to request it from the store for a PDI? Is there ...
Using the Unique Certificate (cmdb_ci_certificate) CI Class manually?
Hi all, I hope this question is addressed to the right forum. Many ServiceNow customers would like to manage their (TLS) Certificates in the CMDB. I noticed that the CMDB CI Class Models plugin now (since version 1.4.0) includes a CI class called "Un...
Asset - CI Synchronization
I need some help with regards to Asset- CI sync I have some Physical Server asset records and their corresponding Server CIs that are yet to be synced to each other(the CI names are actual server hostnames). Do these have to be linked manually or can...
Resolved! Call Removal Tool plugin
how can I activate this plugin --------> Call Removal Tool plugin --------->I can't find it in Activate plugin section
Resolved! Is It Appropriate to Create New Devices When Virtual Machine Instance Already Exists in CMDB?
Hi Community,I have a question regarding the management of VMware Virtual Machine Instance records in ServiceNow. Currently, I have records in the cmdb_ci_vmware_instance table, but I now need to import data from IH-ETL. The incoming data contains re...