Discovery is not working

shruthishetty
Kilo Contributor

‎10-11-2017 10:18 PM

Hi,

I am using service now jakarta version and I am mostly using Service now instance for my cloud needs. I have configured service account and cloud account and I have configured discovery schedules for them. Recently I observed that one of my discovery job   is stuck for two days and I canceled that schedule and rescheduled my discovery job but after doing that now my discovery completely stopped working. If I create a new schedule then discovery status is as follows

disc.png

Can you please help me to understand what is causing this issue and how to solve this?

Regards,

Shruthi

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tim_broberg
ServiceNow Employee
ServiceNow Employee

‎10-11-2017 11:54 PM

So, there are no output probes at all.



I'm not well acquainted with cloud discovery, but in regular old discovery, this would generally be because we couldn't find a mid server that could reach the specified subnet to run the shazzam port scan probe.



Are there any log messages if you click on the number field?


0 Helpfuls

shruthishetty
Kilo Contributor

‎10-12-2017 12:56 AM

Hi Timothy,



Thanks for the reply but I am not getting exactly what number field you are talking about can you tell me exactly which field should I check?



Regards,


Shruthi


0 Helpfuls

tim_broberg
ServiceNow Employee
ServiceNow Employee
In response to shruthishetty

‎10-13-2017 12:55 PM

In your screenshot, the leftmost column is marked "Number." Clicking that field in the listed discovery status list will take you to that discovery. The discovery will have a related list of log messages for that discovery.


0 Helpfuls

shruthishetty
Kilo Contributor

‎10-15-2017 09:20 PM

If I go through log I am getting following entry



21:06:20.047Infohttp-8New transaction FBAA5C924F3D83006ACD68D18110C74A #10544 /angular.do
21:06:20.047Infohttp-14New transaction FBAA5C924F3D83006ACD68D18110C74A #10545 /angular.do
21:06:20.056InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A#10544 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order.direction
sysparm_pref_value=asc
sysparm_type=user_preference
21:06:20.063InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A*** End #10544 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.015, processing time: 0:00:00.015, SQL time: 0:00:00.003 (count: 5), business rule: 0:00:00.001 (count: 1)
21:06:20.073InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A#10545 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order
sysparm_pref_value=sys_created_on
sysparm_type=user_preference
21:06:20.074InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A*** End #10545 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.026, processing time: 0:00:00.010, total wait: 0:00:00.016, session wait: 0:00:00.016, SQL time: 0:00:00.001 (count: 2)
21:06:20.218Warninghttp-46WARNING *** WARNING *** Resource does not exist: /scs/snc_node_disable.html
21:06:20.343Infohttp-11Session created: 583F10524F7D83006ACD68D18110C7E7, timeout after 30 minutes of inactivity
21:06:20.344Infohttp-11SYSTEMUser agent with HTTP/1.1 and no encoding: null
21:06:20.344Infohttp-11SYSTEMNew transaction 583F10524F7D83006ACD68D18110C7E7 #10546 /xmlstats.do
21:06:20.357InfoAPI_INT-thread-4583F10524F7D83006ACD68D18110C7E7#10546 /xmlstats.do Parameters -------------------------
include=semaphores,scheduler,memory,database,sessionsummary,jvm,linux,servlet,diagnostic_events,amb
sysparm_rest_integration_pool=
21:06:20.399InfoAPI_INT-thread-4583F10524F7D83006ACD68D18110C7E7*** End #10546 /xmlstats.do, user: guest, total time: 0:00:00.055, processing time: 0:00:00.055, SQL time: 0:00:00.005 (count: 7)
21:06:20.416Infohttp-40New transaction FBAA5C924F3D83006ACD68D18110C74A #10547 /angular.do
21:06:20.419Infohttp-17New transaction FBAA5C924F3D83006ACD68D18110C74A #10548 /api/now/v2/ui/table/discovery_log
21:06:20.427InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A#10547 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order.direction
sysparm_pref_value=ASC
sysparm_type=user_preference
21:06:20.433InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10547 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.017, processing time: 0:00:00.017, SQL time: 0:00:00.001 (count: 5), business rule: 0:00:00.000 (count: 1)
21:06:20.443InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A#10548 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:20.483InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10548 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.063, processing time: 0:00:00.049, total wait: 0:00:00.014, session wait: 0:00:00.014, SQL time: 0:00:00.014 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:20.572Infohttp-15New transaction FBAA5C924F3D83006ACD68D18110C74A #10549 /api/now/v2/ui/table/discovery_log
21:06:20.580Infohttp-48New transaction FBAA5C924F3D83006ACD68D18110C74A #10550 /api/now/v2/ui/table/discovery_log
21:06:20.586InfoDefault-thread-15FBAA5C924F3D83006ACD68D18110C74A#10549 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:20.630Infohttp-10New transaction FBAA5C924F3D83006ACD68D18110C74A #10551 /api/now/v2/ui/table/discovery_log
21:06:20.631InfoDefault-thread-15FBAA5C924F3D83006ACD68D18110C74A*** End #10549 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.057, processing time: 0:00:00.057, SQL time: 0:00:00.013 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:20.643InfoDefault-thread-15FBAA5C924F3D83006ACD68D18110C74A#10550 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:20.668InfoDefault-thread-15FBAA5C924F3D83006ACD68D18110C74A*** End #10550 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.086, processing time: 0:00:00.034, total wait: 0:00:00.052, session wait: 0:00:00.052, SQL time: 0:00:00.012 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:20.677InfoDefault-thread-1FBAA5C924F3D83006ACD68D18110C74A#10551 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:20.696InfoDefault-thread-1FBAA5C924F3D83006ACD68D18110C74A*** End #10551 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.065, processing time: 0:00:00.027, total wait: 0:00:00.038, session wait: 0:00:00.038, SQL time: 0:00:00.005 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:20.768Infohttp-24New transaction FBAA5C924F3D83006ACD68D18110C74A #10552 /sn_smd_action_processor.do
21:06:20.776Infohttp-5New transaction FBAA5C924F3D83006ACD68D18110C74A #10553 /angular.do
21:06:20.778InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74A#10552 /sn_smd_action_processor.do Parameters -------------------------
caller=sn_cmp
sysparam_ck=33aa5c924f3d83006acd68d18110c74bfd2780dba7fa7fdf2751e73c89a6db52c479120d
orderId=700f1c124f7d83006acd68d18110c7aa
action=GetDiscoveryStatus
21:06:20.785InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74A*** End #10552 /sn_smd_action_processor.do, user: Saurabh.Shankar, total time: 0:00:00.016, processing time: 0:00:00.016, SQL time: 0:00:00.002 (count: 5)
21:06:20.811InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A#10553 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order
sysparm_pref_value=sys_created_on
sysparm_type=user_preference
21:06:20.812InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A*** End #10553 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.035, processing time: 0:00:00.026, total wait: 0:00:00.009, session wait: 0:00:00.009, SQL time: 0:00:00.001 (count: 2)
21:06:21.031Infohttp-26New transaction FBAA5C924F3D83006ACD68D18110C74A #10554 /angular.do
21:06:21.042InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A#10554 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order.direction
sysparm_pref_value=ASC
sysparm_type=user_preference
21:06:21.044InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A*** End #10554 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.012, processing time: 0:00:00.012, SQL time: 0:00:00.000 (count: 2)
21:06:21.070Infohttp-7New transaction FBAA5C924F3D83006ACD68D18110C74A #10555 /api/now/ui/stack
21:06:21.079InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:21.079InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74A#10555 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_offset=&sysparm_query=status=5ffed45e4f3d83006acd68d18110c7a8&sysparm_list_mode=grid
sysparm_nameofstack=default
api=api
21:06:21.083InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74A*** End #10555 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.010, processing time: 0:00:00.010, SQL time: 0:00:00.000 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:21.126Infohttp-32New transaction FBAA5C924F3D83006ACD68D18110C74A #10556 /api/now/ui/presence
21:06:21.137InfoPresence-thread-3FBAA5C924F3D83006ACD68D18110C74A#10556 /api/now/ui/presence Parameters -------------------------
sysparm_auto_request=true
cd=1508126780115
api=api
21:06:21.143InfoPresence-thread-3FBAA5C924F3D83006ACD68D18110C74A*** End #10556 /api/now/ui/presence, user: Saurabh.Shankar, total time: 0:00:00.017, processing time: 0:00:00.017, SQL time: 0:00:00.005 (count: 4)
21:06:21.173Infohttp-39New transaction FBAA5C924F3D83006ACD68D18110C74A #10557 /api/now/ui/stack
21:06:21.182InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:21.182InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A#10557 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_list_mode=grid&sysparm_query=status=5ffed45e4f3d83006acd68d18110c7a8&sysparm_offset=
sysparm_nameofstack=default
api=api
21:06:21.189InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10557 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.010, processing time: 0:00:00.010, SQL time: 0:00:00.004 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:21.374Warninghttp-37WARNING *** WARNING *** Resource does not exist: /scs/snc_node_disable.html
21:06:21.422Infohttp-41New transaction FBAA5C924F3D83006ACD68D18110C74A #10558 /sn_smd_action_processor.do
21:06:21.428Infohttp-45New transaction FBAA5C924F3D83006ACD68D18110C74A #10559 /angular.do
21:06:21.430InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74A#10558 /sn_smd_action_processor.do Parameters -------------------------
caller=sn_cmp
sysparam_ck=33aa5c924f3d83006acd68d18110c74bfd2780dba7fa7fdf2751e73c89a6db52c479120d
orderId=f2311521dbb10300769ff70dbf9619de
ldcId=8d3588fedba40340769ff70dbf961918
action=GetDiscoverInfo
21:06:21.468Infohttp-50New transaction FBAA5C924F3D83006ACD68D18110C74A #10560 /api/now/ui/stack
21:06:21.524Infohttp-33New transaction FBAA5C924F3D83006ACD68D18110C74A #10561 send /amb/meta/unsubscribe
21:06:21.551InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74A*** End #10558 /sn_smd_action_processor.do, user: Saurabh.Shankar, total time: 0:00:00.129, processing time: 0:00:00.129, SQL time: 0:00:00.057 (count: 37), business rule: 0:00:00.004 (count: 16)
21:06:21.552InfoDefault-thread-7SYSTEMCache synchronize catalog @ 15-Oct-17 21:06:21, for catalog: em_node_info_cache, key: null, triggered by system_id: app129028.lhr3.service-now.com:mphasissdpat004
21:06:21.559InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A#10559 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order
sysparm_pref_value=sys_created_on
sysparm_type=user_preference
21:06:21.563InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A*** End #10559 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.134, processing time: 0:00:00.011, total wait: 0:00:00.123, session wait: 0:00:00.121, semaphore wait: 0:00:00.002, SQL time: 0:00:00.001 (count: 2)
21:06:21.573InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:21.573InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A#10560 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_offset=&sysparm_query=status=5ffed45e4f3d83006acd68d18110c7a8&sysparm_list_mode=grid
sysparm_nameofstack=default
api=api
21:06:21.578InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A*** End #10560 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.106, processing time: 0:00:00.011, total wait: 0:00:00.095, session wait: 0:00:00.095, SQL time: 0:00:00.002 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:21.594InfoAMB_SEND-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10561 send /amb/meta/unsubscribe, user: Saurabh.Shankar, total time: 0:00:00.070, processing time: 0:00:00.014, total wait: 0:00:00.056, session wait: 0:00:00.056, SQL time: 0:00:00.004 (count: 2)
21:06:21.670Infohttp-33New transaction FBAA5C924F3D83006ACD68D18110C74A #10562 /api/now/ui/stack
21:06:21.678InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:21.679InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A#10562 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_list_mode=grid&sysparm_query=status=5ffed45e4f3d83006acd68d18110c7a8&sysparm_offset=
sysparm_nameofstack=default
api=api
21:06:21.682InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A*** End #10562 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.010, processing time: 0:00:00.010, SQL time: 0:00:00.002 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:21.695Infohttp-43New transaction FBAA5C924F3D83006ACD68D18110C74A #10563 /api/now/v2/ui/table/discovery_log
21:06:21.707InfoDefault-thread-9FBAA5C924F3D83006ACD68D18110C74A#10563 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:21.724InfoDefault-thread-9FBAA5C924F3D83006ACD68D18110C74A*** End #10563 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.027, processing time: 0:00:00.027, SQL time: 0:00:00.005 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:21.921Infohttp-18New transaction FBAA5C924F3D83006ACD68D18110C74A #10564 /api/now/v2/ui/table/discovery_log
21:06:21.929Infohttp-4New transaction FBAA5C924F3D83006ACD68D18110C74A #10565 send /amb/meta/subscribe
21:06:21.931InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74A#10564 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:21.953InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74A*** End #10564 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.031, processing time: 0:00:00.031, SQL time: 0:00:00.011 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:21.964InfoAMB_SEND-thread-1FBAA5C924F3D83006ACD68D18110C74Arecord-watcher: rejecting blacklisted table: discovery_log; neutralizing
21:06:21.965InfoAMB_SEND-thread-1FBAA5C924F3D83006ACD68D18110C74A*** End #10565 send /amb/meta/subscribe, user: Saurabh.Shankar, total time: 0:00:00.036, processing time: 0:00:00.013, total wait: 0:00:00.023, session wait: 0:00:00.023, SQL time: 0:00:00.000 (count: 2)
21:06:22.029Infohttp-12New transaction FBAA5C924F3D83006ACD68D18110C74A #10566 /angular.do
21:06:22.039InfoDefault-thread-3FBAA5C924F3D83006ACD68D18110C74A#10566 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order.direction
sysparm_pref_value=asc
sysparm_type=user_preference
21:06:22.046InfoDefault-thread-3FBAA5C924F3D83006ACD68D18110C74A*** End #10566 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.017, processing time: 0:00:00.017, SQL time: 0:00:00.005 (count: 5), business rule: 0:00:00.000 (count: 1)
21:06:22.075Infohttp-22New transaction FBAA5C924F3D83006ACD68D18110C74A #10567 /angular.do
21:06:22.084InfoDefault-thread-4FBAA5C924F3D83006ACD68D18110C74A#10567 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order.direction
sysparm_pref_value=ASC
sysparm_type=user_preference
21:06:22.091Infohttp-29New transaction FBAA5C924F3D83006ACD68D18110C74A #10568 /api/now/v2/ui/table/discovery_log
21:06:22.096InfoDefault-thread-4FBAA5C924F3D83006ACD68D18110C74A*** End #10567 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.022, processing time: 0:00:00.022, SQL time: 0:00:00.005 (count: 5), business rule: 0:00:00.000 (count: 1)
21:06:22.107InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74A#10568 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:22.133InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74A*** End #10568 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.040, processing time: 0:00:00.034, total wait: 0:00:00.006, session wait: 0:00:00.006, SQL time: 0:00:00.014 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.317Infohttp-19New transaction FBAA5C924F3D83006ACD68D18110C74A #10569 /api/now/v2/ui/table/discovery_log
21:06:22.327InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A#10569 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:22.351InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A*** End #10569 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.032, processing time: 0:00:00.032, SQL time: 0:00:00.012 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.423Infohttp-9New transaction FBAA5C924F3D83006ACD68D18110C74A #10570 /api/now/v2/ui/table/discovery_log
21:06:22.435InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74A#10570 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:22.461InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74A*** End #10570 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.036, processing time: 0:00:00.034, total wait: 0:00:00.002, semaphore wait: 0:00:00.002, SQL time: 0:00:00.008 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.469Infohttp-34New transaction FBAA5C924F3D83006ACD68D18110C74A #10571 /api/now/v2/ui/table/discovery_log
21:06:22.479Infohttp-4New transaction FBAA5C924F3D83006ACD68D18110C74A #10572 /angular.do
21:06:22.480InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A#10571 /api/now/v2/ui/table/discovery_log Parameters -------------------------
api=api
21:06:22.504InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A*** End #10571 /api/now/v2/ui/table/discovery_log, user: Saurabh.Shankar, total time: 0:00:00.033, processing time: 0:00:00.031, total wait: 0:00:00.002, semaphore wait: 0:00:00.002, SQL time: 0:00:00.006 (count: 7) , type:rest, method:POST, api_name:now/ui, resource:now/v2/ui/table/discovery_log, version:v2, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.513InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A#10572 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order
sysparm_pref_value=sys_created_on
sysparm_type=user_preference
21:06:22.514InfoDefault-thread-14FBAA5C924F3D83006ACD68D18110C74A*** End #10572 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.034, processing time: 0:00:00.009, total wait: 0:00:00.025, session wait: 0:00:00.025, SQL time: 0:00:00.001 (count: 2)
21:06:22.717Infohttp-35New transaction FBAA5C924F3D83006ACD68D18110C74A #10573 /api/now/ui/stack
21:06:22.728InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:22.728InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74A#10573 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_offset=&sysparm_query=status=32311521dbb10300769ff70dbf9619da&sysparm_list_mode=grid
sysparm_nameofstack=default
api=api
21:06:22.733InfoDefault-thread-6FBAA5C924F3D83006ACD68D18110C74A*** End #10573 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.014, processing time: 0:00:00.012, total wait: 0:00:00.002, semaphore wait: 0:00:00.002, SQL time: 0:00:00.003 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.821Infohttp-23New transaction FBAA5C924F3D83006ACD68D18110C74A #10574 send /amb/meta/unsubscribe
21:06:22.832InfoAMB_SEND-thread-7FBAA5C924F3D83006ACD68D18110C74A*** End #10574 send /amb/meta/unsubscribe, user: Saurabh.Shankar, total time: 0:00:00.011, processing time: 0:00:00.011, SQL time: 0:00:00.001 (count: 2)
21:06:22.871Infohttp-47New transaction FBAA5C924F3D83006ACD68D18110C74A #10575 /angular.do
21:06:22.881Infohttp-31New transaction FBAA5C924F3D83006ACD68D18110C74A #10576 /api/now/ui/stack
21:06:22.881InfoDefault-thread-3FBAA5C924F3D83006ACD68D18110C74A#10575 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order.direction
sysparm_pref_value=ASC
sysparm_type=user_preference
21:06:22.883InfoDefault-thread-3FBAA5C924F3D83006ACD68D18110C74A*** End #10575 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.012, processing time: 0:00:00.012, SQL time: 0:00:00.001 (count: 2)
21:06:22.891InfoDefault-thread-4FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:22.891InfoDefault-thread-4FBAA5C924F3D83006ACD68D18110C74A#10576 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_list_mode=grid&sysparm_query=status=32311521dbb10300769ff70dbf9619da&sysparm_offset=
sysparm_nameofstack=default
api=api
21:06:22.895InfoDefault-thread-4FBAA5C924F3D83006ACD68D18110C74A*** End #10576 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.011, processing time: 0:00:00.009, total wait: 0:00:00.002, session wait: 0:00:00.001, semaphore wait: 0:00:00.001, SQL time: 0:00:00.002 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.968Infohttp-49New transaction FBAA5C924F3D83006ACD68D18110C74A #10577 /api/now/ui/stack
21:06:22.980Infoworker.7worker.7 Starting: Push.4ed15122ff2331009738ffffffffff06, Trigger Type: Interval, Priority: 25, Upgrade Safe: true, Repeat: 10 Seconds
21:06:22.980Infoworker.7worker.7 Name: Push
Job Context:
#Sun Oct 15 21:06:06 PDT 2017


Script:
21:06:22.982InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:22.982InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74A#10577 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_offset=&sysparm_query=status=32311521dbb10300769ff70dbf9619da&sysparm_list_mode=grid
sysparm_nameofstack=default
api=api
21:06:22.986Infoworker.0worker.0 Starting: events process 0.76bfa0334f1332003e2436618110c730, Trigger Type: Interval, Priority: 25, Upgrade Safe: true, Repeat: 10 Seconds
21:06:22.986Infoworker.0worker.0 Name: events process 0
Job Context:
#Sun Oct 15 21:06:06 PDT 2017
fcScriptName=javascript\:gs.processDelegatedEvents();


Script:
21:06:22.988InfoDefault-thread-16FBAA5C924F3D83006ACD68D18110C74A*** End #10577 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.017, processing time: 0:00:00.017, SQL time: 0:00:00.000 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:22.992Infoworker.2worker.2 Starting: events process 0.48789133db133200831d51a4ce961955, Trigger Type: Interval, Priority: 25, Upgrade Safe: true, Repeat: 10 Seconds
21:06:22.992Infoworker.2worker.2 Name: events process 0
Job Context:
#Sun Oct 15 21:06:13 PDT 2017
fcScriptName=javascript\:gs.processDelegatedEvents();


Script:
21:06:22.996Infoworker.5worker.5 Starting: events process 0.dbaf3529db631200f1197bfcbf96195a, Trigger Type: Interval, Priority: 25, Upgrade Safe: true, Repeat: 10 Seconds
21:06:22.996Infoworker.5worker.5 Name: events process 0
Job Context:
#Sun Oct 15 21:06:13 PDT 2017
fcScriptName=javascript\:gs.processDelegatedEvents();


Script:
21:06:22.997Infoworker.4worker.4 Starting: Event Management - Update SLA Configurat.d9a9faeddb3f3200769ff70dbf961959, Trigger Type: Repeat, Priority: 100, Upgrade Safe: false, Repeat: 10 Minutes
21:06:22.997Infoworker.4worker.4 Name: Event Management - Update SLA Configurat
Job Context:
#Sun Oct 15 20:56:21 PDT 2017
fcDocumentClass=sysauto_script
fcDocumentKey=5ee28f2093201200e0e931f6357ffb44


Script:
21:06:23.006Infoworker.2worker.2 Completed: events process 0 in 0:00:00.008, next occurrence is 16-Oct-17 05:06:28
21:06:23.006Warningworker.4worker.4 WARNING *** WARNING *** Attempt made to impersonate a non-existent user: 6816f79cc0a8016401c5a33be04be441, returning null instead
21:06:23.013Warninghttp-16WARNING *** WARNING *** Resource does not exist: /scs/snc_node_disable.html
21:06:23.017Infoworker.5worker.5 Completed: events process 0 in 0:00:00.012, next occurrence is 16-Oct-17 05:06:32
21:06:23.020Infoworker.0worker.0 Completed: events process 0 in 0:00:00.029, next occurrence is 16-Oct-17 05:06:28
21:06:23.036Infoworker.4worker.4 Completed: Event Management - Update SLA Configurat in 0:00:00.035, next occurrence is 16-Oct-17 05:16:16
21:06:23.042Infoworker.7worker.7 Completed: Push in 0:00:00.056, next occurrence is 16-Oct-17 05:06:26
21:06:23.066Infohttp-23New transaction FBAA5C924F3D83006ACD68D18110C74A #10578 /angular.do
21:06:23.080InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A#10578 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order
sysparm_pref_value=sys_created_on
sysparm_type=user_preference
21:06:23.081InfoDefault-thread-7FBAA5C924F3D83006ACD68D18110C74A*** End #10578 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.014, processing time: 0:00:00.014, SQL time: 0:00:00.004 (count: 2)
21:06:23.220Infohttp-30New transaction FBAA5C924F3D83006ACD68D18110C74A #10579 /api/now/ui/stack
21:06:23.236InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:23.236InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74A#10579 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_list_mode=grid&sysparm_query=status=32311521dbb10300769ff70dbf9619da&sysparm_offset=
sysparm_nameofstack=default
api=api
21:06:23.241InfoDefault-thread-11FBAA5C924F3D83006ACD68D18110C74A*** End #10579 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.017, processing time: 0:00:00.017, SQL time: 0:00:00.002 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:23.279Infohttp-42New transaction FBAA5C924F3D83006ACD68D18110C74A #10580 /api/now/ui/stack
21:06:23.294InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:23.294InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A#10580 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_offset=&sysparm_query=status=32311521dbb10300769ff70dbf9619da&sysparm_list_mode=grid
sysparm_nameofstack=default
api=api
21:06:23.298InfoDefault-thread-10FBAA5C924F3D83006ACD68D18110C74A*** End #10580 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.015, processing time: 0:00:00.015, SQL time: 0:00:00.003 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:23.321Infohttp-21New transaction FBAA5C924F3D83006ACD68D18110C74A #10581 /api/now/ui/stack
21:06:23.332InfoDefault-thread-12FBAA5C924F3D83006ACD68D18110C74ABypassing ACL checks for a public page: /api/now/ui/stack
21:06:23.332InfoDefault-thread-12FBAA5C924F3D83006ACD68D18110C74A#10581 /api/now/ui/stack Parameters -------------------------
sysparm_uri=/$cmp_cloud_accounts_overview.do?sysparm_list_mode=grid&sysparm_query=status=32311521dbb10300769ff70dbf9619da&sysparm_offset=
sysparm_nameofstack=default
api=api
21:06:23.336InfoDefault-thread-12FBAA5C924F3D83006ACD68D18110C74A*** End #10581 /api/now/ui/stack, user: Saurabh.Shankar, total time: 0:00:00.012, processing time: 0:00:00.012, SQL time: 0:00:00.001 (count: 3) , type:rest, method:PUT, api_name:now/ui, resource:now/ui/stack, version:Default, user_id:906ffc764fb376006acd68d18110c78e, response_status:200
21:06:23.415Infohttp-36New transaction FBAA5C924F3D83006ACD68D18110C74A #10582 send /amb/meta/subscribe
21:06:23.428InfoAMB_SEND-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10582 send /amb/meta/subscribe, user: Saurabh.Shankar, total time: 0:00:00.013, processing time: 0:00:00.013, SQL time: 0:00:00.002 (count: 2)
21:06:23.557Infohttp-25New transaction FBAA5C924F3D83006ACD68D18110C74A #10583 /angular.do
21:06:23.573Infohttp-13New transaction FBAA5C924F3D83006ACD68D18110C74A #10584 send /amb/meta/unsubscribe
21:06:23.591InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A#10583 /angular.do Parameters -------------------------
sysparm_action=set
sysparm_pref_name=discovery_log.db.order
sysparm_pref_value=sys_created_on
sysparm_type=user_preference
21:06:23.596InfoDefault-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10583 /angular.do, user: Saurabh.Shankar, total time: 0:00:00.036, processing time: 0:00:00.036, SQL time: 0:00:00.000 (count: 2)
21:06:23.601Infohttp-8/threads.do -- transaction time: 0:00:00.093
21:06:23.613InfoAMB_SEND-thread-7FBAA5C924F3D83006ACD68D18110C74A*** End #10584 send /amb/meta/unsubscribe, user: Saurabh.Shankar, total time: 0:00:00.040, processing time: 0:00:00.017, total wait: 0:00:00.023, session wait: 0:00:00.023, SQL time: 0:00:00.002 (count: 2)
21:06:23.821Infohttp-36New transaction FBAA5C924F3D83006ACD68D18110C74A #10585 send /amb/meta/subscribe
21:06:23.834InfoAMB_SEND-thread-2FBAA5C924F3D83006ACD68D18110C74Arecord-watcher: rejecting blacklisted table: discovery_log; neutralizing
21:06:23.835InfoAMB_SEND-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10585 send /amb/meta/subscribe, user: Saurabh.Shankar, total time: 0:00:00.014, processing time: 0:00:00.014, SQL time: 0:00:00.002 (count: 2)
21:06:23.967Infohttp-13New transaction FBAA5C924F3D83006ACD68D18110C74A #10586 send /amb/meta/unsubscribe
21:06:23.980InfoAMB_SEND-thread-8FBAA5C924F3D83006ACD68D18110C74A*** End #10586 send /amb/meta/unsubscribe, user: Saurabh.Shankar, total time: 0:00:00.012, processing time: 0:00:00.012, SQL time: 0:00:00.001 (count: 2)
21:06:24.113Infohttp-46New transaction FBAA5C924F3D83006ACD68D18110C74A #10587 send /amb/meta/subscribe
21:06:24.124InfoAMB_SEND-thread-2FBAA5C924F3D83006ACD68D18110C74A*** End #10587 send /amb/meta/subscribe, user: Saurabh.Shankar, total time: 0:00:00.011, processing time: 0:00:00.011, SQL time: 0:00:00.002 (count: 2)
21:06:24.503Infoglide.memory.watcherCurrently using 35% of max memory, last minute's minimum usage was 29% of max memory
21:06:24.537Warninghttp-15WARNING *** WARNING *** Resource does not exist: /scs/snc_node_disable.html
21:06:25.600Infohttp-27New transaction FBAA5C924F3D83006ACD68D18110C74A #10588 /sn_smd_action_processor.do
21:06:25.610InfoDefault-thread-13FBAA5C924F3D83006ACD68D18110C74A#10588 /sn_smd_action_processor.do Parameters -------------------------
caller=sn_cmp
sysparam_ck=33aa5c924f3d83006acd68d18110c74bfd2780dba7fa7fdf2751e73c89a6db52c479120d
ldcId=8d3588fedba40340769ff70dbf961918
cloudAccountId=3593ba8c4f6943c06acd68d18110c789
action=RunDiscovery
21:06:25.744WarningDefault-thread-13FBAA5C924F3D83006ACD68D18110C74AWARNING *** WARNING *** Found multiple ecc_agent_application records with same name: Discovery
21:06:25.744WarningDefault-thread-13FBAA5C924F3D83006ACD68D18110C74AWARNING *** WARNING *** Found multiple ecc_agent_application records with same name: Discovery
21:06:25.745DebugDefault-thread-13FBAA5C924F3D83006ACD68D18110C74ADEBUG: (54)MidManager - Unable to find any validated MID Server based on status (up), and application: Discovery
21:06:25.745DebugDefault-thread-13FBAA5C924F3D83006ACD68D18110C74ADEBUG: (54)MidManager - Application : Discovery
21:06:25.745DebugDefault-thread-13FBAA5C924F3D83006ACD68D18110C74ADEBUG: (54)MidManager - IP : empty
21:06:25.745DebugDefault-thread-13FBAA5C924F3D83006ACD68D18110C74ADEBUG: (54)MidManager - Capabilities : Cloud Management
21:06:25.745InfoDefault-thread-13FBAA5C924F3D83006ACD68D18110C74A*** Script: No MID found per required capabilities
21:06:25.836InfoDefault-thread-13FBAA5C924F3D83006ACD68D18110C74A#10588 [CMP API] com.snc.cloud.mgmt.modules.svccatalog.service.impl.ResourceOperationProcessor : Parsing Resource Operation : ddf5cd6bd722220097eb6ccf6e610346 , Discovery Interface.Discover
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