Discovery is not working

[shruthishetty]

Hi,

I am using service now jakarta version and I am mostly using Service now instance for my cloud needs. I have configured service account and cloud account and I have configured discovery schedules for them. Recently I observed that one of my discovery job   is stuck for two days and I canceled that schedule and rescheduled my discovery job but after doing that now my discovery completely stopped working. If I create a new schedule then discovery status is as follows

Can you please help me to understand what is causing this issue and how to solve this?

Regards,

Shruthi

[bernyalvarado]

Hi Shruthi,

From what you shared it calls my attention the following line:

*** Script: No MID found per required capabilities

Make sure that your MID Server(s) are configured correctly and that these have the required capabilities setup.

Thanks,

Berny

[bernyalvarado]

Also, make sure that you MID Server is active and validated.

Thanks,

Berny

[bernyalvarado]

Specially due to the following line also in your logs:

DEBUG: (54)MidManager - Unable to find any validated MID Server based on status (up), and application: Discovery

[bernyalvarado]

I hope this helps!

[shruthishetty]

Hi Benny,

Thanks for the reply. My midserver is running and is validated as for capability I have given ALL I don't know where still it is causing problem.

Regards,

Shruthi