Discovery is not working

[shruthishetty]

Hi,

I am using service now jakarta version and I am mostly using Service now instance for my cloud needs. I have configured service account and cloud account and I have configured discovery schedules for them. Recently I observed that one of my discovery job   is stuck for two days and I canceled that schedule and rescheduled my discovery job but after doing that now my discovery completely stopped working. If I create a new schedule then discovery status is as follows

Can you please help me to understand what is causing this issue and how to solve this?

Regards,

Shruthi

[shruthishetty]

Sorry for incorrect addressing Berny

[bernyalvarado]

I see. Have you tried restarting the MID Server?

Thanks,
Berny

[shruthishetty]

Yes I did that and   I even tried to reinstall midserver with same name after which discovery worked for a   while agian it is giving same problem.

[bernyalvarado]

For the sake of troubleshooting, would you mind directly specifying the following attributes to your MID Server:

Application: Discovery

Capabilities: Cloud Management

I understand ALL should do the trick, but sometimes is worth to explicitly call out what you need to see if the end result changes.

Thanks,

Berny

[shruthishetty]

ok.I'll try that out.