Discovery is stsuck at identification phase

[konijetisumanth]

Hi All 

i am trying to discover the azure vm with ip adress, ports are opned credentials are admin and good, yet the vm is not getting doscoverred rather the discovery log says as below images.

ci ia snot getting created in CMDB of servicenow.

Could you please help me how do i discover the azure vm with ip address. with out cloud discovery.

 

[Gomathi Kannan]

Hi @konijetisumanth ,

This may be due to Trigger probes under CI classification record. See there is proper configuration in Trigger probes

BR,

Gomathi K

[Doci1]

And what is in the INPUT of WMI runner?

[amarkhade]

Hi, anyone has any findings on this? I am also facing the same issue and not geeting what change we have to make in the identification rule.

[Harish Bainsla]

Hi @konijetisumanth  Just check ecc queue classify input payload and below you find credential id and see if it is empty or any value is there