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discovery is stuck

sahityamalipedd
Kilo Contributor

‎10-19-2016 01:49 AM

i am trying to do quick discovery but it is not finishing. it is stuck at shazzam launch not moving any further . the ecc queue shazzam- output is in ready state only. the state of discovery status   is active only it is not being canceled or completed . yesterday it was running properly but today it is stuck. i dont know what is the cause for it.

please help me fix issue.1.pngScreenshot from 2016-10-19 14_17_41.png

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10 REPLIES 10

Antony_Alldis
ServiceNow Employee
ServiceNow Employee

‎10-19-2016 01:57 AM

Is the MID server running?


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sahityamalipedd
Kilo Contributor
In response to Antony_Alldis

‎10-19-2016 02:10 AM

yes my mid server is running.


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sahityamalipedd
Kilo Contributor
In response to Antony_Alldis

‎10-19-2016 02:26 AM

my instance is being upgraded, is it because of that.


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