Hello everyone, I'm having some issues with Database discovery on serviceNow, the Reconciliation rule for oracle instance isn't working, I can see the Oracle instance is duplicated (see screen 1) and I have this error message if I try the debug mode ...
Hi Experts.I installed a MID Server on a Windows Server and when I complete all the wizard steps, I verified that the MID Server service is running, but when I navigate into the servicenow instance, the MID Server record is not created automatically....
Hifor file based discovery, what permission required for ID used for discovery in ITOM. i understand file based discovery happens in last phase of horizontal discovery, but will same id/permission sufficient which as used to scan device ?
Good morning, I am currently looking into our Discovery Errors and find that most errors come from Credentials or Active Couldn't Classify. The error is coming from ServiceNow Discovery (IP based schedules). We have alternative methods of discovery, ...
We installed the agent-client-collector-4.2.1-windows-x64 on one of our Windows servers. Post installation, it created the servicenow user with "Run as a service" permission and all packaged folders as mentioned in the Install the Agent Client Collec...
I get the below error while trying to set same target field (Virtual) in 2 different target tables under the same transform map.Error - "An existing map to this target field already exist" My requirement is to set the target field "Is Virtual(virtual...
Hi everyone, I’m looking to set up Oracle database discovery. Currently, we are only discovering Oracle database instances through the Windows server discovery, but we would like to extend this to discover the databases as well. I’ve gone through the...
Hi, How can I create an incident weekly once using a scheduled job? I have tried, but I'm unable to create the incident from the scheduled job. please help me? Thanks
Hello All,I have a SG- Intune integration running, I want to retire CI's that are present in ServiceNow but not in Intune, can I write a script logic for this to identify them and retire them ? Regards,Anmol #itom#discovery#intune
I need to create a relation from records in [cmdb_ci_appl_sap_ci] to records in [cmdb_ci_database]. Therefore I added an extension section to the pattern “SAP CI Application”. In there I gather all the needed information and use the Create relation/...
I Got task that i need to compare service now OOB check and sendu check.I updated check definition and check instance in service now.Nut when i ran test check the vlaues i put are not reflecting
Hello, I am seeing Session has timed out warning in discovery log and the probe is Cimprobe. Can anyone suggest how to overcome this? Thanks, Uday.
We had orchestration to add the user to AD group after we upgraded instance to orlando, we are facing the below issue. Failed to access target system. Please check credentials and firewall settings on the target system to ensure accessibility: Acces...
Hi Experts,We are on Utah version, and we are seeing that the VM instance records which are updated by discovery are showing install status for VM instances as "retired" and Operational status value as "6", which means in stock.After checking with th...
I have a subnet of IP Phones that I need to discover. I have credential-less discovery enabled and I can see (in the discovery status) that "Pattern Launcher: Credentialless Discovery Network Device" is launched. In the discovery log, I see:2025-02-2...
