Hi all, I’ve been tasked with implementing Network Discovery within our infrastructure, specifically for the following types of devices:Load BalancerIP SwitchIP RouterIP FirewallWireless Access PointI’m looking for a step-by-step guide to help set up...
I have a pattern created from a generic pattern. This specific pattern detects and identifies the application properly, then by the next morning on one server it does not find the running app, but identifies as a Generic application. The patter...
Hello ITOM Experts, What type of credential needs to be set as we have all Windows AD Authenticated and SSO for infra devices.Meaning Storage, MS SQL, SCCM, All are AD Authenticated. So NO JDBC (for SQL DB)NO CIM for StorageNO JDBC for SCCM So If I ...
Hi friends, I have a few doubts. 1. Can we install multiple mid servers on same host or VM pointing to same ServiceNow instance ? --- I think this is not best practice2. Can we install multiple mid servers on same host or VM pointing to different Ser...
Hello community, As we are trying to discover one IP Switch, we observed that in discovery status, in devices tab IP is stuck in identifying state and getting update via another ip with same hostname. Please help us to fix this issue. Thanks in advan...
requirement is if 3 alerts is created in servicenow , first should be parent and rest 2 will be child ,and i dont want to use primary and secondary , also source and sevrity is handled in configurationi want to group them all together first should be...
For one of POC I am working, out of 7 Servers only 3 servers are discovered and populated in CMDB table. I need to Validate the Relationship between the Cis'( Like Depends on/Used By, Connected to/Runs on). But relationships are not showing. What cou...
Hi Team, Can anyone tell what credentials to be setup for discovering MS SQL DB instances . The DB Account are Windows Authenticated based . We have Windows Service Account . So what has to be set up specifically for MS SQL piece ? or do we not need...
HI,I am trying to use the discovery admin workspace and adopt to its reporting capabilities to streamline the discovery module. In workspace under diagnostics tab, I was reviewing errors and noticed there is an option to ignore error. I tested the fe...
Hello ,Where do I need to upload Extended XML file for Discovery Pattern designer? which table?How do I find that XML file after upload? which Table Thanks
Hello Everyone,Can anyone tell me How will we confirm how many MID Servers we need to install in any Client Network.Thanks
"I’m discovering printer devices using discovery schedules, When the SNMP version is set to 'ALL', the discovery fails. However, when I set the SNMP version to V1/V2, the same discovery schedules completes successfully. Could you help me understand w...
Hi, we are looking at integrating ServiceNow with DigiCert for automated Cert Request fulfillment. We have created a routing policy and chose "/order/certificate/ssl_securesite_flex" as the API URL and when a new Cert is requested a New Certificatio...
We’ve identified that vCenter Server discovery is failing only in the Dev environment, and we're seeing the following error message. I’ve confirmed that ports 5480 and 443 are open on the target devices.Unable to establish connection to htssp://IP Ad...
How to correlate reopened alerts, for example let's assume 8 alerts, alert1 is primary remaining all secondary. Now i closed primary alert1 then remaining all are closed. now if I reopen alert8 then alert1 will be a primary one.if I reopen any alert...
