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Resolved! Can we apply CMDB DATA Manager policies on the Non CMDB CI table?

Hi Community,   I have a question about CMDB Data Manager policy scope and capabilities. **Question:** Is it possible to apply CMDB Data Manager policies to tables that are not CMDB CI tables (i.e., tables that don't extend cmdb_ci)?   **Context:** -...

Selva Arun by Mega Sage
  • 1312 Views
  • 1 replies
  • 2 helpfuls

Create iTunes Discovery Pattern (Part 2)

I cannot pass this lab.   Error: Did you check the steps in the identification section are configured and tested correctlyNo sure what I can do?

SatterW by Tera Contributor
  • 2465 Views
  • 5 replies
  • 2 helpfuls

How does the VMware Event Collector work ?

Hi Experts,   We are running VMware discovery nicely for multiple vcentre instances and aim to configure the event collector. Before i do, can an expert please describe how the event collector works?  Does it poll a particular API ? If so how regular...

ACC Agent stuck on Collecting

For a POC, i installed an Agent on a Windows machine. Since installation, 4 days ago, it has been stuck on "Collecting". I am also unable to restart the agent from the agent record in ServiceNow. As you can see, no checks are configured for the agent...

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Need help with SNMP OID Classification

We're having different models of storage switches with same SNMP OID (1.3.6.1.4.1.1588.2.1.1.1). Devices with the same OID are not being classified as Storage Switches with the correct model, and mapping the same OID to different models is not workin...

Event Rule

Hi, Does Event rule captures in an update set?  Thanks..!!

Resolved! Certificate management - External vs Self signed

hey Experts -  This is regarding Certificate Inventory management. I am trying to create an Incident through Event management - however when i am getting events there is no distinguishing filter to determine if that certificate is Self signed or Exte...

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ashi2 by Tera Contributor
  • 5970 Views
  • 8 replies
  • 1 helpfuls

Resolved! Unble to discover web service CIs via discovery

earlier web service CIs discovered and mapped with Old Linux Server VM, now are trying to discover new Linux Server VM, it is able to discovering new Linux VM ,However this new Linux VM is unable to discover associate  web service CI and mapping with...

Resolved! discovery coast

Hello CommunityCould you please share the licensing model or approximate cost for ServiceNow ITOM Discovery?Thanks in advance