discovery is stuck
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10-19-2016 01:49 AM
i am trying to do quick discovery but it is not finishing. it is stuck at shazzam launch not moving any further . the ecc queue shazzam- output is in ready state only. the state of discovery status is active only it is not being canceled or completed . yesterday it was running properly but today it is stuck. i dont know what is the cause for it.
please help me fix issue.
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Service Mapping
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10-20-2016 05:35 AM
Hi,
Kindly check whether the CI is discoverable or not. Check the input log xml to see the status of the CI.
Regards,
Sundaresan M