Discovery is unable to fetch installed software details of Linux servers

Rakesh16i · ‎04-19-2017

Hi Experts,

We are discovering linux servers and they are getting discovered successfully with most of the data. But installed software details are not getting populated.

I have attached the pay load of sensor "pkg_munger".

Note :

Linux servers are getting discovered using privileged command "dzdo".
SAM is not activated
Windows software is getting discovered without any issues

VivekSattanatha · ‎04-19-2017

Hi Rakesh,

Did you check discovering unix software is enabled in the Discovery configuration console like below?

Regards,

Vivek

Based on the impact hit like, helpful or correct

View solution in original post

Rakesh16i · ‎04-19-2017

Hi Vivek....this is the issue...Earlier I have seen that this option is enabled, but to include nothing. I have changed it to exclude nothing and it worked.

Thanks much for your inputs....cheers.

Regards,

Rakesh

VivekSattanatha · ‎04-20-2017

Glad it worked!! have a great day!!

Regards,

Vivek

Dave Smith1 · ‎04-20-2017

Presumably if you disable it, it will filter nothing... same as actively excluding a blank...?

Would that give you the same results?

Rakesh16i · ‎04-20-2017

Yes Dave.

Mohit44 · ‎07-03-2023

I also tried to discover Linux Server unsing "dzdo" but it is not working. Still sudo is being used, can you suggest how I can make sure my Servers are discovered using dzdo?