Discovery not able to update location data of servers
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01-27-2025 01:09 AM
Hi, Everyone!!
I am currently running discoveries cloud discovery schedule for which i am not able to find location details for some AWS servers.
Could you please help me to check exact issue for this.
Thank you.
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01-27-2025 06:35 AM
1)
From Discovery > ECC Queue, search for Input probes related to the AWS discovery schedule (e.g., AWS - EC2 Instance).
Check the raw payload in the Payload field to see if the location/region information is being returned by AWS.
If the location data is not present, the issue might be with AWS permissions or API configuration.
2)
Go to System Import Sets > Transform Maps and locate the transform map for AWS EC2 data.
Ensure the mapping for location or region is correctly configured to populate the relevant field in the CMDB
3)
Check Discovery logs
Check the level and short message in your system for this activity to understand where the issue is coming while running .
I hope this helps