Discovery of Amazon WorkSpaces
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08-03-2020 11:22 AM
Does anyone know if there is a plugin to discover information on Amazon WorkSpaces with SN discovery?
Thanks,
Stephen
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05-05-2021 01:35 PM
Hey Stephen, did you ever figure this out? If so, what table are workspaces being stored in ServiceNow? We're just getting started with the integration, but the team saw value prior to the integration bringing in the WorkSpaces into the CMDB. However, I can't find any documentation where these would be stored.
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06-22-2021 04:20 PM
We installed the sccm agent on the workspaces and brought in the data via sccm integration.
As an alternative option, you could use AWS SDK (in Amazon Web Services) to query the data and put it in an s3 bucket. Then make and api call to s3 data and transform the data into the cmdb. The first option is easier, but you may miss out on AWS specific attributes not queried by sccm.
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06-22-2021 07:58 PM
Thanks for getting back to me- it's essentially what we did with SCCM. We ended up dropping them into "personal computers" table as that's mainly their use for us.
