Discovery of HPE MSA device in servicenow

Dipakkumar123
Tera Contributor

Hi Folks,

 

Can some one help me in discovering the HPE MSA storage device i am not getting the proper class in cmdb for it.Can someone guide me wether we can discover via snmp or some other protocol needs to be used?

3 REPLIES 3

Bhuvan
Giga Patron

@Dipakkumar123 

 

Did you go through below documentation links

 

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/concep...

 

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/refere...

 

https://www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/discovery/refere...

 

As long as HPE MSA Storage device supports the Storage discovery protocols, you should be able to discover it in ServiceNow

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0825468

 

Did you try discovering HPE MSA storage devices but running in to any errors, please share more information.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

vignesh parthib
Tera Guru

Hi @Dipakkumar123 

 

Please refer the below URL

Configure SMI-S Provider for storage Discovery 

Storage Discovery via SMI-S and CIM 

Storage discovery 

 

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."

Hi,
I Checked on the HPE-MSA SMI-S Service is not supported it Support SNMP. We have configured the SNMP. SNMP-Classify probe is fetching some OIDs. But getting couldn't classify error.