Discovery of HPE MSA device in servicenow
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10-12-2025 11:45 PM
Hi Folks,
Can some one help me in discovering the HPE MSA storage device i am not getting the proper class in cmdb for it.Can someone guide me wether we can discover via snmp or some other protocol needs to be used?
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10-13-2025 12:13 AM
Did you go through below documentation links
As long as HPE MSA Storage device supports the Storage discovery protocols, you should be able to discover it in ServiceNow
https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0825468
Did you try discovering HPE MSA storage devices but running in to any errors, please share more information.
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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10-13-2025 12:24 AM
Please refer the below URL
Configure SMI-S Provider for storage Discovery
Storage Discovery via SMI-S and CIM
Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."
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10-13-2025 10:38 PM
Hi,
I Checked on the HPE-MSA SMI-S Service is not supported it Support SNMP. We have configured the SNMP. SNMP-Classify probe is fetching some OIDs. But getting couldn't classify error.
