Discovery of WORKGROUP Windows 2008 Servers

[Ajeet3]

Hello,

I'm looking for some assistance as we are having issues discovering Windows 2008 servers that aren't bound to a AD domain.

We've ensured the following prerequisites have been met but we are unable to either get a successful reply via a WMIC command (returns Alias Not Found) from the MID server or a credential check in SNOW.

- Firewall has been disabled (WMI rules enabled anyway on all profiles)

- Local admin user created on server and in SNOW

- winrm quickconfig enabled

- WMI service running

- $ADMIN share present

- Powershell installed

Thanks,

Ajeet

[adilrathore]

What is the ServiceNow version being used and the patch level. Are you getting any error message in the Discovery log?

[Ajeet3]

Hello,

We are on Kingston, glide-kingston-10-17-2017__patch14b-05-01-2019.

Discovery Log messages attached.

Thanks,

Ajeet

[adilrathore]

It seems that the credential provided does not have access to query WMI. You can test the WMIC connectivity using wbemtest from the MID Server by following the below steps:

https://4sysops.com/archives/wbemtest-part-1-testing-wmi-connectivity/

You need to feed the username password as well into the wbemtest utility.

This should be an RPC or access denied issue

[Manohar28]

Thanks for your suggestion. Please correct me if i wrong on the local workgroup credentails prefix, example

.\serviceaccount or serviceaccount