Discovery put my wireless access points in the wrong Table/CI Class

[krishnakk1]

Hi Everyone,

In my current environment, we have noticed that WAP devices are classified as IP switches  and polled to IP Switch [cmdb_ci_ip_switch] table.

They should ideally be polled to Wireless Access Point [cmdb_ci_wap_network].

1. is changing the table from IP Switch to Wireless access points recommended.

2. If I delete the OID entry in the snmp classifications table and do a quick discovery, will it create a new entry in the SNMP Classifications table.

3. I have created a classifier for wap devices on wireless access points table, what should be the classification criteria, what trigger probes should I include here.

4. I deleted the SNMP OID which was pointing to wireless access points table (I created a classifier for WAP devices and changed the table to point to wireless access points table) and did a quick discovery, and it is discovered as IP Switch but has not created any SNMP System OID, is this expected behavior. If yes do we need to create SNMP OID in the SNMP Classifications table.

5. if there are no snmp OID's, on the first discovery will they be inserted in snmp OID table automatically or manually create an entry

6. modifying the class in the OOB classifier will have any impact, is it recommended
this is because the OID's are pointing to Routers and Switches table and I changed to WAP table

7. under the wap classifier, any snmp OID classification pouting to other tables like switch, router should they be changed to wap table?

Apologies, if you see some of these queries are repeated

@Ryan Zulli , @Ashutosh Munot , @doug.schulze 

Request your help here.

Thanks!!

Regards,

Krishna

[Rahul Priyadars]

It should be like this - My Instance is on PARIS.

Regards

RP

[krishnakk1]

Hi RP, 

Thank you. Is this from your PDI.

We are currently on Orlando Patch 7.

Any idea how to update existing patterns from store so I get this extension available for us as well.

Thanks&Regards,

Krishna

[Rahul Priyadars]

Hi,

Its also available on Orlando  as per Service Now Docs.

===================

Discovery uses the Cisco WAPs extension to run horizontal discovery.

You can use this extension on the Now Platform® using Madrid, New York, or Orlando.

=====================

Its on PDI and Prod both only dirrefence is my instances are on PARIS.

You can ask support why its missing by opening a HI CASE.

Hope this Helps.

*Please mark as Correct and or helpful if appropriate.

Regards

RP

[krishnakk1]

Hi RP,

Thank you for swift response. I'm upgrading my PDI to Paris and check for changes.

I had a hi ticket a couple of weeks back but didn't hear anything about this.

Thanks&Regards,

Krishna

[krishnakk1]

Hi All,

I updated my PDI to Paris Patch 2 and then I see the extension section for the Cisco WAPs.

But when I run a quick discovery or scheduled job, currently all the SNMP OID's pointing to IP Network Switch  table still remain as is or they point to the Wireless Access points table.

It is all ok in my PDI and why these changes have not reflected when we upgraded to the Orlando version.

I think I should go with a HI ticket.

Thanks&Regards,

Krishna