Discovery Roles in Servicenow

Dasari Srihari
Tera Contributor

‎04-23-2021 02:43 AM

Hi All,

I have "discovery_admin" role I'm able to see all discovery applications and modules. I have access to create new Discovery Schedule. But i don't have access to Edit/Create IP Ranges. which Role is required to Edit/create Ip ranges in Discovery Module.

 

Regards,

Srihari D

 

find_real_file.png

Labels:
Preview file
11 KB
0 Helpfuls
  • 3,366 Views
4 REPLIES 4

Kieran Anson
Kilo Patron

‎04-23-2021 02:48 AM

Hi,

discovery_admin (and the contained role agent_admin) should be sufficient. Have you created any custom ACLs? Search for discovery_range_item within the ACL table and for a create ACL

0 Helpfuls

Dasari Srihari
Tera Contributor
In response to Kieran Anson

‎04-23-2021 03:20 AM

Their is no custom ACL

0 Helpfuls

Kieran Anson
Kilo Patron
In response to Dasari Srihari

‎04-23-2021 06:04 AM

Has any modifications been made to the OOB discovery module? Does the discovery_admin role contain the agent_admin role?

Alexey7
Kilo Sage

‎04-23-2021 07:29 AM

Based on the screenshot, I think there is something wrong with the "Discovery IP Range" table itself. Check it out as well, seems like it doesn't have any attributes/fields or something was altered there that is preventing you to see them now.

Hope that helps.

0 Helpfuls