Discovery Schedule could not redirect to Discovery status and discovery stuck in Started State
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09-05-2024 09:59 PM
When I run my Discovery Schedule it give us error could not redirect to Discovery status.
when I run quick discovery It will redirect to discovery status but discovery is stuck in started state and it does not move to other phase like classification and my ECC que input is not processed and discovery is not get completed.
Troubleshooting STEP :
I have already check my Mid Server Status It is properly install and the status is up and Validated .
Also I have restarted my services of mid server but it not working .
you can see Discovery log is stuck in Discovery Started .
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09-07-2024 11:34 AM
Hi @Anand Kumar Gu1 ,
There is a support KB about this error:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855354
Regards,
Niklas