Discovery schedule status sits in 'Active' state - doesnot mark 'Completed'

anish_kanchan
Kilo Explorer

‎02-15-2017 09:20 AM

We have recently deployed discovery, in our Geneva version instance.

We are able to successfully run discovery schedule and discover all required CIs

The only issue we are facing is - Discovery schedule status does not gets marked as 'Completed' rather sits there in Active status even after completing discovering all the defined rages.

The 'Completed' field also displays '0' count.

find_real_file.png

How can I say that the discovery is functioning as expected? - All the required CI are getting discovered as the provide ranges. Also the individual statues display the correct count. For eg. below is one of created CI status the started and completed count match and marks state as completed.

find_real_file.png

Can you please help me identify why is this issue? doug.schulze glenn.pinto ctomasi

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prafull_k
Kilo Expert

‎03-07-2017 03:08 AM

Hi Anish,



Possible troubleshooting-


1)Checking ECC queue may help.


2)Also just check the mid server properties and re-validating might help.


3)Some times a probe gets stuck for indefinite time due to some reasons.Just make sure this is not the case.



I hope this helps.


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