We are having existing Application Service to which we want to map the Cloud CIs using the Tag Key value. CSDM>Application Services>Select an Existing App Service>choose Population method>select tag based>Use list of tags>selecting the tag key and va...
PLEASE GIVE A REFERENCE CODE
Is it possible to configure an integration between a Redshift database and ServiceNow using the provided credentials in the following format? Host: jdbc:redshift://<hostname>.redshift-serverless.amazonaws.comDatabase: <databasename>Username: ***Passw...
I found this thread as a 'best practice" recommendation for the Non-Discoverable CI's. I wanted the validate with our team, is there any other approach? Flag Field in cmdb_ciDiscovery Source = Manual Entry Thanks,Gordyhttps://www.servicenow.com/co...
Hi,we have installed the ACC-V agent on a Linux Computer.The scan works well, but instead of a Computer with os "Linux" a Linux Server was created.The scan also created a new hardware model with the model category "Linux Server".My first step was to ...
Hi Experts,I want to implement Event Management in an instance, only using Event Management functionality. But I realize that in subscription management module appears a Product description called 'ITOM AIOps Professional' The scenario is: I want ...
Hi Team, I have one vCenter server on ABC location and one ESX server on XYZ location.ESX Server is is built on vCenter server, so when discovery run for vCenter CI then it discovers ESX server as well.We have ABC location configured on vCenter disco...
Hi everyone,Would it be possible to discover default gateway of IP Router, IP Switch, & IP Firewall and populate network adapter table & CI form? I know that for Linux Servers and Windows Servers default gateway is being discovered and populates the ...
Hi All,I Want to Discover some telecom equipment present in the environment. Is it possible to discover IP phones etc. through Service Now discovery.If yes, then what are the requirements for the same.Thanks for the help.Regards,Lokesh Garg
Hi All,How can I enable the attachment button if it is not available to add attachments to a table? Certificate table Incident table, for incident table attachment option is showing Thank you
Hi, When I'm trying to move the connectors that I created in Development instance, the connector instance is not getting captured in update set and While I'm trying to move that as xml I'm getting the url same as development.Please help me with this ...
Hi Everyone, Has anyone experienced receiving failed login attempts from discovery on their storage devices, the IP address was already excluded from the discovery schedule that runs at the same time the failed logs were created. We've checked the di...
We need to update the event rule for LogicMonitor to use the internalid field for the message_key
What is the best way to set a custom field on the cmdb_ci table based on the processed mid server? I am leaning towards setting a "Set Parameter Value" step at the discovery pattern. Are there any other ideas? I cannot do a business rule, it has to b...
Hi All,we wanted to automate the de duplication tasks, so we wanted to create de-duplicate template for remediate duplicate tasks if windows server and Hyper V server having same name.
