Discovery Setup

[Sahil Khan1]

Hello Everyone, 

I am new bee inServiceNow Discovery, and we are currently in the process of discovering servers. To facilitate this, we have set up a MID server with local admin privileges. We have also scheduled the discovery process. However, during the discovery logs analysis, we've encountered numerous warning messages, including:
• Adding target to blacklist due to no valid credential found for type [Windows]
• No credential found for type [BASIC_AUTH]
• SSH authentication or connection failure
• MID Server mid.server.MIDservername is not a suitable MID due to lacking certain capabilities, specifically [{Capability: Nmap, value: null}]
• We are unable to establish a connection to https://X.X.X.X/sdk, and we're encountering a java.rmi.RemoteException, with a nested exception being java.net.ConnectException: Connection refused: connect

Despite these warnings and issues, we've only managed to discover one server, which is the host machine, along with a few printers.
We would greatly appreciate any assistance or insights you can provide regarding these challenges. Thank you in advance for your help

[Niklas Peterson]

Hi,

Have you done any training in ServiceNow Discovery? Discovery Fundamentals course will cover all of these topics and give you the proper understanding.

https://nowlearning.servicenow.com/lxp?id=learning_course_prev&course_id=cf577e84db1a7340760a7104399...

At a first glance, your issues seems related to not having the proper credentials to access the servers.

Regards,
Niklas

[Rahul Priyadars]

+1

[Sahil Khan1]

Thanks you for your response,

I've completed the course you mentioned, and it appears that the issue we're experiencing is related to credentials only. We are working on it.

[Rahul Priyadars]

Its seems few issues

Set Mid Server Capability to ALL at least.

Check connectivity between Mid server and Servers.

Credentials are not correct first do a test credentials from UI then try discovery. Refer below KB for detailed troubleshooting on connectivity and Credentials.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0657528

Regards

RP