Manually adding a DNS Name record for a server in the CMDB
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09-27-2023 10:27 AM
Hi, would anyone know how to correctly add a DNS Name record manually so it binds with the server record? I was able to create a record, but in the server record the DNS Names for CIs tab is blank. Looking at a DNS Name record -> the IP address record I can see it is linked to the server in the Configuration Item field. I suspect I need to know the Nic and Netmask to get this connection?
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09-27-2023 08:26 PM
See if this KB Helps you
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0853563
Regards
RP