Discovery Source From ACC - V
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11-04-2024 07:14 AM
Hi team,
Recently, I have been conducting discovery using "ACC-V," but in the CMDB record, the discovery source is displayed as "ACC-visibility," whereas the discovery source for the software installation field shows "ServiceNow." However, I did not perform any agentless discovery; I only used ACC-V for this process. How can I verify or resolve this discrepancy?
Note: I am working on this in my Personal Developer Instance
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11-04-2024 11:22 PM
Hi,
As far as i know, it shows that way only for software installations. But would request others to confirm since i dont have access to any Prod instance right now.
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11-05-2024 02:34 AM
Hi Pratik,
Thanks for your response. Any insights on why it shows as ServiceNow when the discovery source is ACC-V?
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11-05-2024 10:45 PM
@DeventhiranS I am not sure why its like that but i saw the same question by another person in community as well. Might need to check if there are any KBs available or need to reach support to get confirmation.
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11-07-2024 03:03 AM
Hi Pratik,
Thanks for you response.
