Display Image for OIP users similar to VIP users

prabh · ‎06-30-2014

HI All,

I want to display image for OIP users like we have for VIP users in SNOW.

I checked the script "Highlight VIP Caller" and the url of the image given is "images\icon\vip.gif".(pls tell me from where i will find vip.gif)

I have uploaded the new image oip.gif in Images in SNOW. but donot know what should be the url for background image.

Please help how to set the background image.

rajiv069 · ‎07-01-2014

Preety,

I have tested your requirement at my end here in Demo instance and found that your are using the wrong url, for your custom image you need to just past the name of your image in the url tab as

"url(img/TST.jpgx)" where you need to replace TST.jpgx with your own image.

Thanks!

View solution in original post

amiri1 · ‎12-18-2017

hi i got this working for the form, but for the list is not working. I check if caller_id.vip == true and that works. Other condition i have is that if the user is part of a certain group then show another image... so i could not use the u_oip == true...

any ideas?

lawrence_eng · ‎06-30-2014

FYI:

I moved this out of the Community Updates & Feedback space and into the Implement sub-community.

thanks,

Lawrence

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Online Community Program Manager, ServiceNow