DNS error in servicemapping
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08-16-2022 02:43 AM
Dear experts!
While doing the service mapping of an application, am getting the below error message. Can anyone help on this.?
DNS lookup failed for host XXX Check that the host is accessible by the correct MidServer.
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08-16-2022 04:38 AM
So this looks liek the MID server is not allowed access to the host. You can try to just log into your mid server and see if you can access the host manually from there. If it fails, you need to check if the host is within allowed IP range and maybe talk to your network team about configuring the firewall etc. so that you can acces sit.
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08-16-2022 03:04 PM
I don't have much detail about the issue. But it appears an error on your entry point, is that correct?
If you are adding an entry point, check the hostname of the URL, is it resolving the Public or Management IP of the device?
Maybe the hostname is being resolved by the public IP and not the management IP on your environment.
Complementing what Tomasz mentioned, discover which is the correct mid server and run the command nslookup <hostname from the url> for the hostname that you are using as an entry point, then check if this IP can be accessed by the MID Server.
